Contact My Kitchen Customer Service

Why should I report an Issue with My Kitchen: Expiry Dates, Shop?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Steljoy to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 2 suggestions: it would be easier to have the possibility to also type in the date, instead of just scrolling through the calendar - items like canned beans or similar have very long expiration dates, it's a lot of swiping! Also, it would be nice to be able to add more main lists, i.e. we have a secondary fridge in the garage and I'd like to keep that list separate.Its great.

2. Ability to look at a recipe and see if you have all those ingredients.I love that this one has an open database for users to scan in unknown items once to add, then we're able to find them quickly next time.

3. A button to add the photo if the item is in the database but there is no photo (sometimes the find image option according to name does not work well) Great work!Simple, but nicely done.

4. Also, I understand finding pictures on the internet isn't great due to the small database library, but at least implement the option to add our own pictures to the database.Currently trialing this app VS a Google Doc Par Sheet (restaurant kitchen stock sheet) even though the two options have different goals built into their design.

5. [3] Allow ability to assign personal photos to items – photos won't be added to the database.

6. A subtraction button, you scan a product and enter the quantity of items that you are using/consuming to be subtracted from the inventory 3.

7. The ability to add my own photo to an item already in database.

8. The developer is quick to respond to questions and already added the ability to share a list with a group.

9. Maybe a means to automatically add it to the shopping list when it gets low enough, or send out a warning notification? Though I can live without those two.Have used it for about 30 Minutes now and the app has POTENTIAL, but there's a few things that need to be implemented ASAP.

10. Sometimes the pic options will not work due to copyright or is not a pic of the product (it's a pic of cooked food).Just organized my entire pantry, fridge and freezer and very happy with it so far.

11. Suggestions: [1] Default the quantity to "1" and add a drop down menu to choose higher value numbers (avoids opening of keyboard).

1. Fix My Kitchen Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Kitchen: Restarting the app will resolve most errors.
2. Update the My Kitchen App. Here is how:
   1. On Android goto PlayStore » Search for "My Kitchen" » Open My Kitchen: Expiry Dates, Shop » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Kitchen » click "UPDATE".
3. Clear My Kitchen: Expiry Dates, Shop app cache: Clearing cached data will force your app to retrieve the latest data directly from My Kitchen servers.
   1. On Android, goto Settings » Apps » Select "My Kitchen: Expiry Dates, Shop" » click Storage » click "Clear Cache".
4. Check My Kitchen app permissions. If any of these permissions required to use your device's features are disenabled, My Kitchen might not work.
5. Uninstall and reinstall My Kitchen. If nothing else has worked, completely uninstall My Kitchen then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Kitchen not working

2. Fix My Kitchen Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Kitchen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Kitchen not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Kitchen may not be able to connect to the Internet when running in the background.