Published by Darden Restaurants, Inc. on Oct 31, 2024

Report an issue with Olive Garden Italian Kitchen.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Olive Garden Italian Kitchen?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Darden Restaurants, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Olive Garden Italian Kitchen image 1 contact Olive Garden Italian Kitchen image 2

About Olive Garden Italian Kitchen

1. The Olive Garden app conveniently brings your favorites to your fingertips.

2. Browse the menu, place and save To Go orders, save your spot on the waitlist and more, all within a few taps.

3. With the Olive Garden App, we're all family here! Must be 13+.

4. Prices and participation may vary.

Olive Garden Italian Kitchen Customer Insights

1. never had problems in the past, but today i can't look at or order any items, it comes up with an error message and a return home button (that also doesn't work).

2. no one ever seems to learn that lesson.Every time I place an order, the payment fails.

3. Kills the convenience factor.App works fine but the payment screen needs to be modified so that one does not get confused that they're stuck with only using one payment option.

4. But all in all it's a fantastic app!We usually order side items such as a vegetable to go with the main dishes.

5. Lastly, when I drove up to the pickup for check-in, the pulldown window to select the parking number didn't work, and didn't allow check-in without it... I had to go to the front entrance to let them know my Name and Parking number.

6. One simple fix for this would be to simply add little dots under the image of the card to signify that you could add payment options.The old version of this application worked well.

7. Either case, training should fix this issue.Tried using the app since the website was only showing about 4 items on the menu, but it's even worse.

8. The app has the main items, but I cannot order side dishes such as vegetables in it.

9. Only pitfall is the credit card scanner, doesn't pick up quite easily as other mobile apps do.

10. I know veggies can sometimes be seasonal, but some other companies' apps have an option to request a veggie with secondary selection if not available.The app, when it works, is fantastic.

11. Credit card input and scan cards didn't seem to work.

Steps to Troubleshoot & Fix Olive Garden Italian Kitchen Issues

1. Fix Olive Garden Italian Kitchen Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Olive Garden Italian Kitchen: Restarting the app will resolve most errors.
  2. Update the Olive Garden Italian Kitchen App. Here is how:
    1. On Android goto PlayStore » Search for "Olive Garden Italian Kitchen" » Open Olive Garden Italian Kitchen » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Olive Garden Italian Kitchen » click "UPDATE".
  3. Clear Olive Garden Italian Kitchen app cache: Clearing cached data will force your app to retrieve the latest data directly from Olive Garden Italian Kitchen servers.
    1. On Android, goto Settings » Apps » Select "Olive Garden Italian Kitchen" » click Storage » click "Clear Cache".
  4. Check Olive Garden Italian Kitchen app permissions. If any of these permissions required to use your device's features are disenabled, Olive Garden Italian Kitchen might not work.
  5. Uninstall and reinstall Olive Garden Italian Kitchen. If nothing else has worked, completely uninstall Olive Garden Italian Kitchen then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Olive Garden Italian Kitchen not working


2. Fix Olive Garden Italian Kitchen Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Olive Garden Italian Kitchen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Olive Garden Italian Kitchen not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Olive Garden Italian Kitchen may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I can’t view my messages, when it says KrowD is down for maintenance

    — by Larixa Jimenez 2 years ago