Published by JAMB Innovations

Report an issue with NYS EMS Collaborative Protocol.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with NYS EMS Collaborative Protocol?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of JAMB Innovations to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact NYS EMS Collaborative Protocol image 1 contact NYS EMS Collaborative Protocol image 2

About NYS EMS Collaborative Protocol

1. The NYS EMS Collaborative protocol app allows users to make clinical decisions with ease.

2. This app makes pre-hospital reference easier than ever.

3. With medical control for multiple regions only a click away, the app provides the additional confidence to prehospital providers to handle any emergency situation.

NYS EMS Collaborative Protocol Customer Insights

1. Works fine on my iphoneyou all.should already have med control in your phones...shouldn't depend on a appBlank screen for protocol list on fold 3Not downloading as they say it would.

2. This app needs a good overhaul of usability.I am an emergency medical technician who works on a local volunteer rescue squad.

3. Reviewing the information in this app frequently is almost mandatory for giving care to injured and ill peoplewon't let you call medical control on Android.

4. I had an iPhone until a month ago and it worked fine, so it's only the android .Runs on my Samsung Tab but protocols are missing.

5. CINCI, LAMS, FAST-ED??HAS NOT UPDATED BLS PROTOCOLS TO MOST CURRENT VERSIONI cant update to 2021 from 2019.

6. Also key tools such as trauma assessment and drug diagrams are not in common tools.

7. Not working.Stroke Assessment options should be added to the tools.

8. The key word search is horrible along with the pdf images not being high quality.

9. Updates does not work.

10. You can't zoom in on them.

Steps to Troubleshoot & Fix NYS EMS Collaborative Protocol Issues

1. Fix NYS EMS Collaborative Protocol Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NYS EMS Collaborative Protocol: Restarting the app will resolve most errors.
  2. Update the NYS EMS Collaborative Protocol App. Here is how:
    1. On Android goto PlayStore » Search for "NYS EMS Collaborative Protocol" » Open NYS EMS Collaborative Protocol » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NYS EMS Collaborative Protocol » click "UPDATE".
  3. Clear NYS EMS Collaborative Protocol app cache: Clearing cached data will force your app to retrieve the latest data directly from NYS EMS Collaborative Protocol servers.
    1. On Android, goto Settings » Apps » Select "NYS EMS Collaborative Protocol" » click Storage » click "Clear Cache".
  4. Check NYS EMS Collaborative Protocol app permissions. If any of these permissions required to use your device's features are disenabled, NYS EMS Collaborative Protocol might not work.
  5. Uninstall and reinstall NYS EMS Collaborative Protocol. If nothing else has worked, completely uninstall NYS EMS Collaborative Protocol then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NYS EMS Collaborative Protocol not working


2. Fix NYS EMS Collaborative Protocol Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NYS EMS Collaborative Protocol be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NYS EMS Collaborative Protocol not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NYS EMS Collaborative Protocol may not be able to connect to the Internet when running in the background.

Reported Issues