Published by WELT on Aug 1, 2024

Report an issue with WELT Edition.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with WELT Edition: Digitale Zeitung?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WELT to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact WELT Edition: Digitale Zeitung image 1 contact WELT Edition: Digitale Zeitung image 2

WELT Edition Customer Insights

1. Very good content (the articles od Die Zeit), but very BAD APP, because I can't find something as basic as "an index of articles" in every issue of the magazine, and 2) it does not have a search function to let me sarch the magazine for the article I am seeking! I am therefore uninstalling this official app, to try out an unofficial one.This app is very good and helpful.

2. I realy like and recommend it.Reading format is good, latest news should be loaded withhout extra clicks.Brilliant Brexit articlesGoodBesser als die alte App aber weit weg vom digitalen Zeitalter.

3. Dort gibs nie solche Probleme.GutInstalliert, geöffnet, eine Minute lang auf das Welt-Logo geschaut, wieder geschlossen und mehrfach wiederholt.

4. Nach letztem Update geht jetzt der Offline Modus wieder, dafür ist die Schrift jetzt auch im Textteil fett.

5. Ich habe ein Welt Abo, Links aus Twitter funktionieren trotzdem nicht.

6. Nachtrag: selbst die App-eigenen Notifications starten nur die App aber führen nicht zum Artikel.

7. Werde nach Jahren das Abo kündigen, da ich mir nicht dafür ein iPad zulegen werde.

8. App ist nicht nutzbar, daher ist ein Stern eigentlich noch zu viel.

9. Es fehlt eine gute Suchfunktion und der Eintritt über externe Links, z.B. von Twitter.

10. Ein Stern Anzug.Probleme Aktuelle Version, bleibt hängen "Überprüfe Abo".

11. Die lesen die Zeitung wahrscheinlich auch nicht .

Steps to Troubleshoot & Fix WELT Edition Issues

1. Fix WELT Edition Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WELT Edition: Restarting the app will resolve most errors.
  2. Update the WELT Edition App. Here is how:
    1. On Android goto PlayStore » Search for "WELT Edition" » Open WELT Edition: Digitale Zeitung » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WELT Edition » click "UPDATE".
  3. Clear WELT Edition: Digitale Zeitung app cache: Clearing cached data will force your app to retrieve the latest data directly from WELT Edition servers.
    1. On Android, goto Settings » Apps » Select "WELT Edition: Digitale Zeitung" » click Storage » click "Clear Cache".
  4. Check WELT Edition app permissions. If any of these permissions required to use your device's features are disenabled, WELT Edition might not work.
  5. Uninstall and reinstall WELT Edition. If nothing else has worked, completely uninstall WELT Edition then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WELT Edition not working


2. Fix WELT Edition Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WELT Edition be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WELT Edition not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WELT Edition may not be able to connect to the Internet when running in the background.

Reported Issues