Contact WELT News & Live-TV Customer Service

Why should I report an Issue with WELT News & Live-TV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Axel Springer SE | WELT Digital to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But I would like it if I could choose for which topics I would be notified, like I have seen in other European news apps.Well, it's easy! It's at the moment one of the rare newspapers with a few critical, or neutral or investigative journalists and articles.

2. I wish it would be more.WELT provides an alround view on politics, economics and social news based on profound journalism.

3. I like many authors with distinguished opinions and writing styles as they encourage to see things from another perspective, even it is only for a moment.Unfortunately, this app quickly times out on slow mobile internet connections such as Edge.

4. The user interface is horrible and way too many ads.It's not the app, it's the magazine itself and journalism nowadays in Germany, mainstream rubbish that's hoping to get the leftovers of taxpayer money.

5. Not worth the fee, get audible and live a happy life.The app recently started randomly opening the play store to make me install some advertised apps.

6. This is absolutely unacceptable, especially given I'm a paying subscriber!!Terrible! Loud advertising when the phone is on vibration.

7. Difficult to stop.Good in general but it does not save my push configuration.

8. After returning back the old config is storedInteresting news, not too much advertisement.

9. That's their job, I am fed up with the conforming mainstream journalism .

10. There are too many notifications that I don't care about, even with the setting for "only important messages".

11. More neutral than most other News-Apps.

1. Fix WELT News & Live-TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WELT News & Live-TV: Restarting the app will resolve most errors.
2. Update the WELT News & Live-TV App. Here is how:
   1. On Android goto PlayStore » Search for "WELT News & Live-TV" » Open WELT News & Live-TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WELT News & Live-TV » click "UPDATE".
3. Clear WELT News & Live-TV app cache: Clearing cached data will force your app to retrieve the latest data directly from WELT News & Live-TV servers.
   1. On Android, goto Settings » Apps » Select "WELT News & Live-TV" » click Storage » click "Clear Cache".
4. Check WELT News & Live-TV app permissions. If any of these permissions required to use your device's features are disenabled, WELT News & Live-TV might not work.
5. Uninstall and reinstall WELT News & Live-TV. If nothing else has worked, completely uninstall WELT News & Live-TV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WELT News & Live-TV not working

2. Fix WELT News & Live-TV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WELT News & Live-TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WELT News & Live-TV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WELT News & Live-TV may not be able to connect to the Internet when running in the background.