Contact The Scranton Times-Tribune Customer Service

Why should I report an Issue with The Scranton Times-Tribune?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Times-Shamrock Communications to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Designed and developed by Times-Shamrock Interactive Media, the Scranton Times-Tribune news app is a great way to distribute news and information to our loyal readers.

2. The Scranton Times-Tribune local news app delivers both our daily e-edition and updated news, sports, and information for all of Northeast Pennsylvania.

3. Switch seamlessly between the familiar replica edition and live news as it happens. * Breaking news - As it happens.

4. If you have questions or comments about subscriptions, please email: contactus@timesshamrock.

1. Can't believe that in 4 more days this is the only way the news can be delivered to those of us that live in another state but subscribe to the Scranton Times Tribune to keep up with local news.WARNING **DO NOT USE!!! DO NOT BUY A SUBSCRIPTION!!! **cking garbage.

2. Right now, I am seriously questioning my decision to get a digital subscription.This new update just made the e edition worse, or should I say worthless.

3. Paying for a subscription I can't read.Worked fine until a few days ago.

4. Absolutely made to take money and they don't give a shot after that... Junk, garbage, and aggravating to use.Hasn't worked for a while now.

5. Then when that doesn't happen, I'm asked to complete a survey to read what I've paid for.

6. Additionally, viewing of a magnified (enlarged) complete page is very difficult at best.

7. One half hour later got a call from my Citicard that my card was compromised and had to get a new card and change settings for 15 auto pay accounts.

8. I have a subscription, but it always blocks what I'm reading with obstrusive, annoying ignorant ads.

9. The old app that allowed you to download the complete paper was much better.

10. Unistalled and reinstalled several times with the same result.Really poor app.. Fails to load on many older Android devices.

11. Had to give credit card info to Google Play Store.

1. Fix The Scranton Times-Tribune Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Scranton Times-Tribune: Restarting the app will resolve most errors.
2. Update the The Scranton Times-Tribune App. Here is how:
   1. On Android goto PlayStore » Search for "The Scranton Times-Tribune" » Open The Scranton Times-Tribune » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Scranton Times-Tribune » click "UPDATE".
3. Clear The Scranton Times-Tribune app cache: Clearing cached data will force your app to retrieve the latest data directly from The Scranton Times-Tribune servers.
   1. On Android, goto Settings » Apps » Select "The Scranton Times-Tribune" » click Storage » click "Clear Cache".
4. Check The Scranton Times-Tribune app permissions. If any of these permissions required to use your device's features are disenabled, The Scranton Times-Tribune might not work.
5. Uninstall and reinstall The Scranton Times-Tribune. If nothing else has worked, completely uninstall The Scranton Times-Tribune then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Scranton Times-Tribune not working

2. Fix The Scranton Times-Tribune Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Scranton Times-Tribune be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Scranton Times-Tribune not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Scranton Times-Tribune may not be able to connect to the Internet when running in the background.