Contact Bay Area News Customer Service

Why should I report an Issue with Bay Area News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MediaNews Group, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Save feature that allows users to save articles or other content they are interested in for later reading or reference.

2. Instead of going back to the main section to find more articles, users have the option to simply swipe, immediately opening other articles in the Section.

3. Users will be allowed to customize the content they want to engage with by selecting the topics they are truly interested in.

4. By simply going to Settings and selecting E-News the user can browse the Digital Replica of the day’s paper.

5. The user can select what topics they want to be notified about which makes for a much less intrusive experience.

6. This feature allows users to enable offline reading from Settings.

7. To follow select “follow” at the article level and related articles will gain relevancy and be shown more frequently.

8. A user will be shown articles on topics they are following.

9. Provide personalized recommendations for content based on user preferences.

10. A top navigation bar lets the user switch between sections by swiping or tapping.

11. You can find the “Restore Subscriptions“ button in Settings under Subscriptions.

1. Mercury news is full of bs anyway.Works great.Whatever update happened didn't work, pop up that says choose location but no choices to choose from.

2. subscription.Bay areaHad famous Channel news but they are poorly done & so far happy this one is giving me the information I am looking for.

3. The app works well, but I prefer to see the articles as they appear on the published newspaper.Keeps crashing immediately after opening.

4. Thank you 😊Lame app that is a complete waste of battery.

1. Fix Bay Area News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bay Area News: Restarting the app will resolve most errors.
2. Update the Bay Area News App. Here is how:
   1. On Android goto PlayStore » Search for "Bay Area News" » Open Bay Area News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bay Area News » click "UPDATE".
3. Clear Bay Area News app cache: Clearing cached data will force your app to retrieve the latest data directly from Bay Area News servers.
   1. On Android, goto Settings » Apps » Select "Bay Area News" » click Storage » click "Clear Cache".
4. Check Bay Area News app permissions. If any of these permissions required to use your device's features are disenabled, Bay Area News might not work.
5. Uninstall and reinstall Bay Area News. If nothing else has worked, completely uninstall Bay Area News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bay Area News not working

2. Fix Bay Area News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bay Area News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bay Area News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bay Area News may not be able to connect to the Internet when running in the background.