Contact Mongabay Environmental News Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Mongabay Environmental News.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. You could stand to make it more obvious on the app that you're funded by donations, for example a donate button at the end of each article or in the side section.Great layout and news, but could add a feature to select what type of news you want in your feed.

2. If only it were possible to enjoy them on the app, instead of having to Google the headline to actually read the articleFantastic content covering a wide range of conservation and environmental news topics.

3. It really ticks all the boxes! A 'must-have' for anyone involved or interested in conservation and environmental science.After an initial week of issues where after the app loaded it just went to a blank page and became unresponsive it now works.

4. Great intuitive app, and the new outlet has always been considered by me as the best place to go for important environmental news you can't always find anywhere else!Reading offline is the most missed feature.

5. Recommend for people interested in news about conservation or the environment in general.Love the app, until it recently became unusable.

6. I've seen instances where this app had a news story before the actual website (not sure if that was intentional).

7. If you try to open a story you have a 50/50 chance of the app crashing or getting a completely blank screen.

8. The app could have downloaded news while i was climbing a peak and save them (like localStorage in a browser).

9. Saves me going online and typing on the Google search window and getting lots of irrelevant stuff.

10. Easy and convient subject tabs and bookmarks make finding previous articles easy.

11. Here I know exactly what I get on whichever topic I'm interested in.Malfunctioning app! The settings screen keeps disappearing after less than a second.

1. Fix Mongabay Environmental News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mongabay Environmental News: Restarting the app will resolve most errors.
2. Update the Mongabay Environmental News App. Here is how:
   1. On Android goto PlayStore » Search for "Mongabay Environmental News" » Open Mongabay Environmental News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mongabay Environmental News » click "UPDATE".
3. Clear Mongabay Environmental News app cache: Clearing cached data will force your app to retrieve the latest data directly from Mongabay Environmental News servers.
   1. On Android, goto Settings » Apps » Select "Mongabay Environmental News" » click Storage » click "Clear Cache".
4. Check Mongabay Environmental News app permissions. If any of these permissions required to use your device's features are disenabled, Mongabay Environmental News might not work.
5. Uninstall and reinstall Mongabay Environmental News. If nothing else has worked, completely uninstall Mongabay Environmental News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mongabay Environmental News not working

2. Fix Mongabay Environmental News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mongabay Environmental News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mongabay Environmental News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mongabay Environmental News may not be able to connect to the Internet when running in the background.