Contact ABC7 Bay Area Customer Service

Why chat with our AI ABC7 Bay Area Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of ABC7 Bay Area.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I watch ABC7 news in the morning but can't always see the traffic section before my husband leaves for work and would use the app to view the freeways between SF and San Jose.

2. After watching you for many years, I will find another station.I would say that 70% of the time I am not able to watch the news videos due to long periods of "buffering" followed by an error msg.

3. There are constant hangups trying to load videos, and when watching a live feed doing things like rotating the phone or taking screenshots will disconnect from the stream.

4. Probably going to uninstall and stick with Kron 4 app.Notifications open in the app but does not show any content right away.

5. For the pull down notifications I now have to pull down 2x to see the notifications... it just shows me the abc7 logo, also pops up notifications while I'm using my phone for other things.

6. I'd get daily notifications that'd open app when I click on it, but video would not load, like it was so big that it took too long to load.

7. Finally, showing videos of content which is unrelated to the news item is bothersome.

8. Expect frequent crashes and blank pages when trying to load from notifications.

9. Also, for a long time I have not liked any videos automatically playing, whether news items or advertising.

10. Thanks.I wanted to give feedback on your ABC 7 News at 11 but could not find a feedback form.

11. Contacted developer and heard nothing back.News 7 does not care about the quality of their app.

1. Fix ABC7 Bay Area Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ABC7 Bay Area: Restarting the app will resolve most errors.
2. Update the ABC7 Bay Area App. Here is how:
   1. On Android goto PlayStore » Search for "ABC7 Bay Area" » Open ABC7 Bay Area » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ABC7 Bay Area » click "UPDATE".
3. Clear ABC7 Bay Area app cache: Clearing cached data will force your app to retrieve the latest data directly from ABC7 Bay Area servers.
   1. On Android, goto Settings » Apps » Select "ABC7 Bay Area" » click Storage » click "Clear Cache".
4. Check ABC7 Bay Area app permissions. If any of these permissions required to use your device's features are disenabled, ABC7 Bay Area might not work.
5. Uninstall and reinstall ABC7 Bay Area. If nothing else has worked, completely uninstall ABC7 Bay Area then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ABC7 Bay Area not working

2. Fix ABC7 Bay Area Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ABC7 Bay Area be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ABC7 Bay Area not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ABC7 Bay Area may not be able to connect to the Internet when running in the background.