Published by Cox Media Group Inc. on Dec 2, 2024

contact KIRO 7 News App - Seattle Area Chat with our AI-based KIRO 7 News App Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with KIRO 7 News App?



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Why chat with our AI KIRO 7 News App Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of KIRO 7 News App.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. UPDATE: After reinstalling the app 3 times and with location & notifications turned off, it appears to be working for now-- crossing my fingers.Great way for me to keep up with all the news from King, Pierce, Snohomish counties and more! I was born and raised here and have since relocated but I absolutely love this app.I use this mainly for the morning live broadcast (which I enjoy), but the repeated commercials are quite annoying.

2. Nick Allard is my absolute favorite! This review is strictly based on the performance of the app.I've used this app for years with no problems, but since November 22nd, 2020, the website launches for a few seconds and then the screen turns black with only a link on top to Homestreet Bank, thus making this KIRO 7 app USELESS! Luckily, KOMO 4 and KING 5 apps continue to work fine-- sorry KIRO 7.

3. My family has turned it into a game to see who can guess the number of times a commercial will repeat.The app is okay,"However, the grammar in the stories they post make it look like they never went to college.

4. The settings are an absolute joke...I have all boxes UNCHECKED except for sports alerts and severe weather alerts; yet, I get 7 or 8 completely irrelevant and unrelated alerts all day long.

5. When it does work (which is only during literally every other update), the news stories are decent.

6. I still get alerts during my selected times if I haven't silenced my phone for the night.Good for notifications.

7. Every single time I click a notification it goes into the app and freezes.

8. Also you'll be able to watch about 10-15 seconds of a video before an ad interrupts and stops playing the video.

9. They have spell check and still post stories with bad grammar.

10. The "quiet time" function is nice...when it works...which it doesn't.

11. The only thing I can do is go to my phones history and clear it from my history so I can get out of the shop and use my phone.

Steps to Troubleshoot & Fix KIRO 7 News App Issues

1. Fix KIRO 7 News App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KIRO 7 News App: Restarting the app will resolve most errors.
  2. Update the KIRO 7 News App App. Here is how:
    1. On Android goto PlayStore » Search for "KIRO 7 News App" » Open KIRO 7 News App - Seattle Area » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KIRO 7 News App » click "UPDATE".
  3. Clear KIRO 7 News App - Seattle Area app cache: Clearing cached data will force your app to retrieve the latest data directly from KIRO 7 News App servers.
    1. On Android, goto Settings » Apps » Select "KIRO 7 News App - Seattle Area" » click Storage » click "Clear Cache".
  4. Check KIRO 7 News App app permissions. If any of these permissions required to use your device's features are disenabled, KIRO 7 News App might not work.
  5. Uninstall and reinstall KIRO 7 News App. If nothing else has worked, completely uninstall KIRO 7 News App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KIRO 7 News App not working


2. Fix KIRO 7 News App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KIRO 7 News App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KIRO 7 News App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KIRO 7 News App may not be able to connect to the Internet when running in the background.

Reported Issues

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