Published by Cox Media Group Inc. on Jul 24, 2024

Report an issue with KIRO 7 News App.
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Why should I report an Issue with KIRO 7 News App - Seattle Area?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cox Media Group Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About KIRO 7 News App - Seattle Area

1. The KIRO 7 News app alerts you to major local news in all areas of Western Washington, including Tacoma, Renton, Everett, Snohomish, Kirkland, Bellevue, Mercer Island, Shoreline, Redmond, Woodinville, Bremerton, Silverdale, Issaquah, Kent, Auburn, Lynnwood, Bothell, Edmonds, Lake Stevens, Marysville, Lakewood, Olympia and Puyallup.

2. With the KIRO 7 News app, you can stay informed on breaking and developing news across Seattle, and all of Western Washington.

3. Stay up to date with KIRO 7 RealTime Traffic alerts that help you plan your commute.

4. Plan and prepare for your day with KIRO 7 PinPoint Weather forecasts and alerts.

5. Get accessible coverage that keeps you up-to-date with KIRO 7 News.

6. Get alerts targeted to your location so you know when news happens where you are.

7. Please note: This app features Nielsen's proprietary measurement software, which will allow you to contribute to market research like Nielsen's TV Ratings.

8. Stream live KIRO 7 newscasts directly from your phone or tablet.

9. Continued use of GPS running in the background can dramatically decrease battery life.

10. Please see for more information.

KIRO 7 News App Customer Insights

1. UPDATE: After reinstalling the app 3 times and with location & notifications turned off, it appears to be working for now-- crossing my fingers.Great way for me to keep up with all the news from King, Pierce, Snohomish counties and more! I was born and raised here and have since relocated but I absolutely love this app.I use this mainly for the morning live broadcast (which I enjoy), but the repeated commercials are quite annoying.

2. Nick Allard is my absolute favorite! This review is strictly based on the performance of the app.I've used this app for years with no problems, but since November 22nd, 2020, the website launches for a few seconds and then the screen turns black with only a link on top to Homestreet Bank, thus making this KIRO 7 app USELESS! Luckily, KOMO 4 and KING 5 apps continue to work fine-- sorry KIRO 7.

3. My family has turned it into a game to see who can guess the number of times a commercial will repeat.The app is okay,"However, the grammar in the stories they post make it look like they never went to college.

4. The settings are an absolute joke...I have all boxes UNCHECKED except for sports alerts and severe weather alerts; yet, I get 7 or 8 completely irrelevant and unrelated alerts all day long.

5. When it does work (which is only during literally every other update), the news stories are decent.

6. I still get alerts during my selected times if I haven't silenced my phone for the night.Good for notifications.

7. Every single time I click a notification it goes into the app and freezes.

8. Also you'll be able to watch about 10-15 seconds of a video before an ad interrupts and stops playing the video.

9. They have spell check and still post stories with bad grammar.

10. The "quiet time" function is nice...when it works...which it doesn't.

11. The only thing I can do is go to my phones history and clear it from my history so I can get out of the shop and use my phone.

Steps to Troubleshoot & Fix KIRO 7 News App Issues

1. Fix KIRO 7 News App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KIRO 7 News App: Restarting the app will resolve most errors.
  2. Update the KIRO 7 News App App. Here is how:
    1. On Android goto PlayStore » Search for "KIRO 7 News App" » Open KIRO 7 News App - Seattle Area » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KIRO 7 News App » click "UPDATE".
  3. Clear KIRO 7 News App - Seattle Area app cache: Clearing cached data will force your app to retrieve the latest data directly from KIRO 7 News App servers.
    1. On Android, goto Settings » Apps » Select "KIRO 7 News App - Seattle Area" » click Storage » click "Clear Cache".
  4. Check KIRO 7 News App app permissions. If any of these permissions required to use your device's features are disenabled, KIRO 7 News App might not work.
  5. Uninstall and reinstall KIRO 7 News App. If nothing else has worked, completely uninstall KIRO 7 News App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KIRO 7 News App not working


2. Fix KIRO 7 News App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KIRO 7 News App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KIRO 7 News App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KIRO 7 News App may not be able to connect to the Internet when running in the background.

Reported Issues