Published by So Syncd Ltd

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Why should I report an Issue with So Syncd - Personality Dating?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of So Syncd Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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So Syncd Customer Insights

1. It also isn't very popular, so choices are limited for most locations.Matching people based on personality profile is a great concept! I'm drawing from a smaller dating pool than most, so this is a really helpful tool in finding decent connections.

2. ThanksGet rid of the upgrade pop-up after we've upgraded, promote the app more so you can get more users, a search bar, an option to see a list of potential matches in your area, and a way to keep track of the likes that you SENT as well as the ones that you recieved.

3. The other thing that's annoying is the last profile in the match batch gets discarded before you can read it & it starts overThe app appears to have a hard time registering that I've uploaded a picture and won't actually set up my profile.

4. Due to the lack of screen optimization I started the test but unable to see all of the answers (i.e. unable to scroll or select "agree" or "strongly agree" due to the scaling of the app) meaning the results are inaccurate.

5. UPDATE: I got a notification a few hours later to make prompts, but I already had three! It erased them on its own!It's a good concept but it needs a lot more people to join.

6. Hinge has started an ad campaign on YouTube, I'd like to hear So Synced advertise on podcasts soon to bring in more people! Deducting a star because the app is very difficult and frustrating to use.

7. The start of my login process was also buggy when taking the personality test, so I took it after I joined, and though slow it did work.

8. When I reopen the app, the beginning questions start again from number 7.Lack of message abilities make it a scammer's playground.

9. I saw a notification of one I got, but it's not showing up in the likes or matches sections, or maybe it was an accidental like or something, probably xc.

10. I am an Advanced Software Engineer and am able to assist you with this issue and also teach your current development team how to test before publishing the site.

11. It resets saved info and can't load most of it's own pages.Things have been buggy, but not so bad to navigate around for the most part.

Steps to Troubleshoot & Fix So Syncd Issues

1. Fix So Syncd Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart So Syncd: Restarting the app will resolve most errors.
  2. Update the So Syncd App. Here is how:
    1. On Android goto PlayStore » Search for "So Syncd" » Open So Syncd - Personality Dating » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for So Syncd » click "UPDATE".
  3. Clear So Syncd - Personality Dating app cache: Clearing cached data will force your app to retrieve the latest data directly from So Syncd servers.
    1. On Android, goto Settings » Apps » Select "So Syncd - Personality Dating" » click Storage » click "Clear Cache".
  4. Check So Syncd app permissions. If any of these permissions required to use your device's features are disenabled, So Syncd might not work.
  5. Uninstall and reinstall So Syncd. If nothing else has worked, completely uninstall So Syncd then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing So Syncd not working


2. Fix So Syncd Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make So Syncd be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to So Syncd not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, So Syncd may not be able to connect to the Internet when running in the background.

Reported Issues