Published by Bumble Holding Limited on Feb 27, 2024

Report an issue with Bumble.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Bumble: Dating App & Friends?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bumble Holding Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Bumble: Dating App & Friends image 1 contact Bumble: Dating App & Friends image 2

Bumble Customer Insights

1. Honestly it looks great but actually seeing who has matched you is behind a pricy paywall, so it's a dice roll as to whether two people see each other, and this makes the limited ability to like people (an otherwise good feature) greatly lower the ceiling on chances of matching.

2. Was good at first but right now it's not letting me view profiles of people who have liked me (I can see their picture but when I click on them a blank square comes up instead of their profile).

3. I've been trying to resolve an issue in which a person I had swiped left on keeps reappearing every 5-6 profiles which is a bug.

4. Stop treating your users like they're idiots and escalate the issue to the product team so they can resolve the bug.it's very picky and decisive wanting you to spend money just like any other app.

5. Free users get a daily pool of users that bumble finds highly compatible with, and you can pick your "stand-out" and swipe right, which is quite nice.I saw and ad for the bff part of bumble so i decided to give it a try.

6. If the woman matches but doesn't start chatting within 24 hours, (Something that happens A LOT) the match disappears completely.Not sure how I feel about it.

7. You don't really get as much people due to the fact that the premium is expensive and also the notification when you do get someone doesn't really appear on either the app notification or email.

8. Literally the only reason I bought premium was so I could see people who liked me, so it's very frustrating that the feature stopped working.

9. Most profiles just give an instagram name to contact.Super annoying person's location is not until the bottom! You have to scroll all the way down to see it.

10. I like that women message first, because I love gals who step up 🥰 but I think they need to motivate the ladies a bit more, because a lot of matches end up expiring.

11. I've mentioned this several times but the person on the other end keeps repeating the same things without actually trying to understand what's going on.

Steps to Troubleshoot & Fix Bumble Issues

1. Fix Bumble Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bumble: Restarting the app will resolve most errors.
  2. Update the Bumble App. Here is how:
    1. On Android goto PlayStore » Search for "Bumble" » Open Bumble: Dating App & Friends » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bumble » click "UPDATE".
  3. Clear Bumble: Dating App & Friends app cache: Clearing cached data will force your app to retrieve the latest data directly from Bumble servers.
    1. On Android, goto Settings » Apps » Select "Bumble: Dating App & Friends" » click Storage » click "Clear Cache".
  4. Check Bumble app permissions. If any of these permissions required to use your device's features are disenabled, Bumble might not work.
  5. Uninstall and reinstall Bumble. If nothing else has worked, completely uninstall Bumble then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bumble not working


2. Fix Bumble Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bumble be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bumble not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bumble may not be able to connect to the Internet when running in the background.

Reported Issues