AppContacter
Contact Telstra Smart Messenger Customer Service
Published by Soprano Design
Report an issue with Telstra Smart Messenger.
Send the customer service your feedback so they can fix your issue asap.
Email Support directly
Chat with our AppContacter AI Support
Why should I report an Issue with Telstra Smart Messenger?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Soprano Design to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Telstra Smart Messenger Customer Insights
Steps to Troubleshoot & Fix Telstra Smart Messenger Issues
1. Fix Telstra Smart Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Telstra Smart Messenger: Restarting the app will resolve most errors.
- Update the Telstra Smart Messenger App. Here is how:
- On Android goto PlayStore » Search for "Telstra Smart Messenger" » Open Telstra Smart Messenger » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Telstra Smart Messenger » click "UPDATE".
- Clear Telstra Smart Messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from Telstra Smart Messenger servers.
- On Android, goto Settings » Apps » Select "Telstra Smart Messenger" » click Storage » click "Clear Cache".
- Check Telstra Smart Messenger app permissions. If any of these permissions required to use your device's features are disenabled, Telstra Smart Messenger might not work.
- Uninstall and reinstall Telstra Smart Messenger. If nothing else has worked, completely uninstall Telstra Smart Messenger then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Telstra Smart Messenger not working
2. Fix Telstra Smart Messenger Server issues & Internet Connection
- Check network connection: An unstable Internet will make Telstra Smart Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Telstra Smart Messenger not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Telstra Smart Messenger may not be able to connect to the Internet when running in the background.
