Contact Drone Control (beta) Customer Service

Why should I report an Issue with Drone Control (beta)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sony Mobile Developer World to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the new Drone Control app for Xperia you can fly Parrot drones in augmented reality using SmartEyeglass as a heads-up display with a controller.

2. The SmartEyeglass UI displays battery life info, real time flight data, photo previews, basic instructions, and alerts.

3. Fly Parrot drones in augmented reality with SmartEyeglass and experience a more intuitive drone control experience.

4. The SmartEyeglass displays all the data you need to ensure your drone experience is smooth and lasts as long as possible.

5. Battery life is updated in percentages through SmartEyeglass so you can keep updated without distracting from flying the drone.

6. You can take photos with the on board drone cameras which are then previewed on SmartEyeglass.

7. There are battery level warnings and a low battery blinking notification.

8. In addition there is a video recording feature to also record using SmartEyeglass support.

1. Fix Drone Control (beta) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Drone Control (beta): Restarting the app will resolve most errors.
2. Update the Drone Control (beta) App. Here is how:
   1. On Android goto PlayStore » Search for "Drone Control (beta)" » Open Drone Control (beta) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Drone Control (beta) » click "UPDATE".
3. Clear Drone Control (beta) app cache: Clearing cached data will force your app to retrieve the latest data directly from Drone Control (beta) servers.
   1. On Android, goto Settings » Apps » Select "Drone Control (beta)" » click Storage » click "Clear Cache".
4. Check Drone Control (beta) app permissions. If any of these permissions required to use your device's features are disenabled, Drone Control (beta) might not work.
5. Uninstall and reinstall Drone Control (beta). If nothing else has worked, completely uninstall Drone Control (beta) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Drone Control (beta) not working

2. Fix Drone Control (beta) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Drone Control (beta) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Drone Control (beta) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Drone Control (beta) may not be able to connect to the Internet when running in the background.