Contact DRONE UFO Customer Service

Why should I report an Issue with DRONE UFO?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of steven liu to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Display the real-time video which taken by the camera on the aircraft,video data transmitted via 2. 4G WiFi protocol. 3.

2. Remote control the four axis aircraft by mobile phone. 2.

3. Take the photo and video record on mobile phone.

1. Very little instructions, mostly trial & error hoping not to screw it up.The app isn't working with my Samsung galaxy S21+ When you try and open the app, it crashes.Needs update, phone keeps identifying it as malware, but it is specifically downloaded for drone control ???Please fix bug app not working on my galaxy s10+Terrible app please fix bug or else I want a refund!!!App is broken.

2. Overall no issues.For now I have it a 3 rating.with more updates and improvements.it will get better.needs a few more improvements on GPS calibration, range, and etc.thanks and blessings.

3. If the drone you purchased relies on this app, then I would be extremely cautious.The "help" or "support" just sucks.

4. Love it! No problems, drone returns very well and gps is accurate.

5. The drone disconnects from app after just a minute of use.

6. I would love to be a tester for your appJust terrible.

7. The video loses a bit of connect if it's away a kinda far.

1. Fix DRONE UFO Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DRONE UFO: Restarting the app will resolve most errors.
2. Update the DRONE UFO App. Here is how:
   1. On Android goto PlayStore » Search for "DRONE UFO" » Open DRONE UFO » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DRONE UFO » click "UPDATE".
3. Clear DRONE UFO app cache: Clearing cached data will force your app to retrieve the latest data directly from DRONE UFO servers.
   1. On Android, goto Settings » Apps » Select "DRONE UFO" » click Storage » click "Clear Cache".
4. Check DRONE UFO app permissions. If any of these permissions required to use your device's features are disenabled, DRONE UFO might not work.
5. Uninstall and reinstall DRONE UFO. If nothing else has worked, completely uninstall DRONE UFO then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DRONE UFO not working

2. Fix DRONE UFO Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DRONE UFO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DRONE UFO not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DRONE UFO may not be able to connect to the Internet when running in the background.