Contact Sky Drone Customer Service

Why should I report an Issue with Sky Drone?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VISON ELECTRONICS TECHNOLOGY LTD. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is an app which we can control a quadcopter to fly with a WiFi camera module , it’s also display a real-time video taken by the WiFi camera module, which include below feature.

1. This app is garbage, it says it works with any drone,well it won't work with mine, also there is nothing in the app that tells you what all the icons are or what they do, they have a help tab wich just tells you how to hook to wi-fi wich doesn't work either, the "help" tab should be called the no "help" tab.I tried to connect it with my drone it didnt work it is trash and i have been waiting a while it never got out of the loading screen.

2. BESTNice app but I can't use it for controlling my droneWhen i got it in the mail it did not have a cover over where the batteries go in the controllerThe app doesn't work, it won't load.I don't have the camera drone but it's best app for the droneWould not run on my phone (Samsung Galaxy Note original) or with my drone.

3. (DO NOT INSTALL THIS APP ITS A WASTE OF STORAGE)This app doesn't work at all.

4. You will spend all day waiting for the piece of %$#! to connectBEST DRONE APP EVER.

5. I use it to capture alot of videos and i can control my drone on the app.

6. It's a complete waste of time.

1. Fix Sky Drone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sky Drone: Restarting the app will resolve most errors.
2. Update the Sky Drone App. Here is how:
   1. On Android goto PlayStore » Search for "Sky Drone" » Open Sky Drone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sky Drone » click "UPDATE".
3. Clear Sky Drone app cache: Clearing cached data will force your app to retrieve the latest data directly from Sky Drone servers.
   1. On Android, goto Settings » Apps » Select "Sky Drone" » click Storage » click "Clear Cache".
4. Check Sky Drone app permissions. If any of these permissions required to use your device's features are disenabled, Sky Drone might not work.
5. Uninstall and reinstall Sky Drone. If nothing else has worked, completely uninstall Sky Drone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sky Drone not working

2. Fix Sky Drone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sky Drone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sky Drone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sky Drone may not be able to connect to the Internet when running in the background.