Contact Batmobile Customer Service

Why should I report an Issue with Batmobile™ R/C Controller?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mattel to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Control all features of the vehicle using your phone or tablet via Wi-Fi connection that remains strong up to 65 feet.

2. Prepare for the next level of RC play and authentic, true-to-movie battle action with the Ultimate Justice League™ Batmobile™ inspired by the latest DC film.

3. Toggle between joystick or sliders for personalized steering and throttle control, and switch between left-hand and right-hand dominant control placement.

4. Operate the vehicle with the windscreen closed via a diagnostic "armor mode" and see the individual features highlighted in 3D as they're engaged.

5. Hear the engine rev through the powerful speakers as you test the speed and maneuverability of the 1/10 scale RC Batmobile™.

6. Fire the rotating machine guns, adjustable cannon, and rocket launcher, and see them come to life in cinematic glory within the video feed.

7. See smoke release from the tailpipe and hear the engine, weapons, and hydraulics roar!

8. Place the highly detailed action figure behind the wheel and speed to the crime scene with Batman™.

9. This vehicle has fully proportional steering and proportional throttle forward and reverse.

10. Live stream the high resolution camera feed to see things from Batman's point of view!

11. Adjust the height of the vehicle for an all terrain experience.

1. This is only reason for 1* if camera worked with no lag the car and app would be 5*The instructions say android 6.0 or higher, so your older phones aren't supposed to work, ie: read the instructions!!! Works great, sounds great, easy to setup and play with, no problems at all!The car it's self ok the front suspension pointless camera pointless .The car can take a bang or two but that's about it ,I feel when You go over something hard or crash due to the poor control of this app damage is being done with no way of repair .I love the idea of this but I feel it can be done better.

2. Its fun to play with & looks amazing, makes a fantastic display piece when you are done having fun with it at the end of the day.Great car, amazing features, but the camera not being usable with canopy closed is majot issue and the lag is terrible.... its un drivable with the lag.

3. And finally, if possible, can you somehow work on the lag from the video fed to the app? I have hit some walls because of the delay already =/I wish the app was compatible with the gamevice adaptable controller that way you don't have to look at your phone all the time to control the car...sure you have the video but its not the sameI would give more star if the app would not keep force closing on me.

4. The car is fun with smoke, action figure and sound effects, but I did find the camera pretty useless with the figure inside and canopy down and the suspension is also unnecessary and the wings fall off too easy.

5. Sorry .I love it but I'm to scared to drive it 😞 for the fear of damaging it or completely righting it offThe controller works fine, just missing ONE thing.

6. I would have given this car & app a 5 start review if it responded better to the app, the car came with a physical r/c remote, the batman fit better & the inside camera worked with the canopy down.

7. Car should really have a proper controller with no lag on camera and better response on controls.

8. Everyone who owns it would greatly appreciate a camera that works.

9. Tried using my Android phone and my Apple Ipad and same thing.

10. please fix at least the camera lag if you can.

11. Would be GREAT if it could RECORD the VIDEOS.

1. Fix Batmobile Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Batmobile: Restarting the app will resolve most errors.
2. Update the Batmobile App. Here is how:
   1. On Android goto PlayStore » Search for "Batmobile" » Open Batmobile™ R/C Controller » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Batmobile » click "UPDATE".
3. Clear Batmobile™ R/C Controller app cache: Clearing cached data will force your app to retrieve the latest data directly from Batmobile servers.
   1. On Android, goto Settings » Apps » Select "Batmobile™ R/C Controller" » click Storage » click "Clear Cache".
4. Check Batmobile app permissions. If any of these permissions required to use your device's features are disenabled, Batmobile might not work.
5. Uninstall and reinstall Batmobile. If nothing else has worked, completely uninstall Batmobile then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Batmobile not working

2. Fix Batmobile Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Batmobile be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Batmobile not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Batmobile may not be able to connect to the Internet when running in the background.