Contact Sony | Music Center Customer Service

Why should I report an Issue with Sony | Music Center?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sony Home Entertainment & Sound Products Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Music Center automatically when connecting to the compatible devices or performing the initial setup. ⇒Use the microphone when performing voice operation.

2. This app does not support Atom™ processor-based mobile devices. With the update to ver. 5. 2, Music Center will no longer be compatible with STR-DN850/STR-DN1050/ICF-CS20BT/XDR-DS21BT.

3. Then this Sony app is exactly what you've been waiting for. to listen to Hi-Res sound sources in the excellent audio quality. best possible sound field, with the settings optimized for each individual device.

4. Access music by browsing or searching music folders stored on your computer or NAS drive thru network(DLNA)*.

5. You can playback music including Hi-Res tracks on your smartphone.

6. Change the setting on the audio device, such as Equalizer, Sleep Timer, Network* and so on. * Starting with version 7. 4 of this app, it is only available on Android OS 9. 0 or later.

7. Play the music contents from CD, USB, and Smartphone.

8. Do you want to fully enjoy music whether at home or out and about?

9. Some features may not be supported by certain devices.

10. Some functions and services may not be supported in certain regions/countries.

11. You can set Multi-room, Surround, Stereo wirelessly with multiple speakers.

1. When I connect any other bluetooth device to my phone, it disables the sound completely on my bluetooth device for some reason.

2. Any suggestions?This works great for playing music through a Bluetooth device, or a phone.

3. Maybe if there was a Readme or some video to watch? Not worth the effort so far.I like the app but the reason for the giving it two out of five stars is because I am tired the app skipping to the next song or previous song if I tap slightly outside of the volume buttons with phone in landscape.

4. I also would like for the buttons to be bigger for volume, track skip and play buttons because I use this app to connect to my head unit in my car.Overall, I really like the app! If i could suggest a change that would essentially make this the perfect app in my opinion: 1.

5. Since Bluetooth works great, and there are wonderful Bluetooth wireless ear buds now, I'd love to switch to that option, but alas I am also poor.It's a solid app, reminds me of the Sonos app.

6. I've reset the Bluetooth in my phone and car, unpaired it, uninstall/reinstall the app, but nothing is correcting the issue.

7. It is suddenly crashing repeatedly and I cannot use my cell phone to control the volume or perform any functions on the speaker.

8. I just don't understand the decision to put the settings all the way at the bottom of the scroll list for app selection, instead of where it is normally under the hamburger menu at the top of the header box....the overall functionality is pretty on point though, I just don't see why there can't be some UI consistency with what seems to be the choice of every other ui/ux Developer.

9. I also have to re-pair the speaker to my phone every time the device is turned back on.

10. But I seriously do not have the time to do any more with it.I purchased my speaker about a month ago and started listening to music and the speaker and lights are amazing.

11. I have to the go on my bluetooth settings and turn off media sound and back on for it to work.This App is great.

1. Fix Sony | Music Center Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sony | Music Center: Restarting the app will resolve most errors.
2. Update the Sony | Music Center App. Here is how:
   1. On Android goto PlayStore » Search for "Sony | Music Center" » Open Sony | Music Center » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sony | Music Center » click "UPDATE".
3. Clear Sony | Music Center app cache: Clearing cached data will force your app to retrieve the latest data directly from Sony | Music Center servers.
   1. On Android, goto Settings » Apps » Select "Sony | Music Center" » click Storage » click "Clear Cache".
4. Check Sony | Music Center app permissions. If any of these permissions required to use your device's features are disenabled, Sony | Music Center might not work.
5. Uninstall and reinstall Sony | Music Center. If nothing else has worked, completely uninstall Sony | Music Center then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sony | Music Center not working

2. Fix Sony | Music Center Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sony | Music Center be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sony | Music Center not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sony | Music Center may not be able to connect to the Internet when running in the background.