Published by Software Studios on Jul 18, 2024

Report an issue with ASL Dictionary.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with ASL Dictionary - Sign Language?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Software Studios to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ASL Dictionary - Sign Language image 1 contact ASL Dictionary - Sign Language image 2

About ASL Dictionary - Sign Language

1. The Best just got better. **No internet required option. (This app uses 8mb of internal storage space with WiFi, or 481mb of internal storage if you download all videos under settings button).

2. Cool new features like QUIZ, PLAY ALL, ADJUSTABLE SLOW MOTION.

3. If you are a hearing person there is no audio in this app as you would not normally vocalize when signing ASL. **GUARANTEED TO WORK!

4. ASL Dictionary HD - Special Edition.

5. From A-Z The most complete interactive ASL Dictionary app.

6. If you are experiencing a problem with the app please email us at appsavers@gmail.

ASL Dictionary Customer Insights

1. This app hasn't been updated for close to a year with the new android updates maybe the app needs an update.The Best ASL Dictionary App here! I'm looking forward to having more words/signs added in the future.

2. Software Studios, do you have plans on making a kid version of this with large colorful illustrations just so kids who are hard of hearing can easily know what the sign is for? I bought this app so I could teach my niece but It'd be better if she could access it just as easily - with the help of real and/or cartoon images.

3. Make sure you look up the sign for pug!Excellent quality videos, the loop and slow motion replay tools are extremely useful.

4. Would be 5 stars if not for those 2 things.Great quality videos, with tons of words to choose from.

5. One tiny thing I'd like to point out is the categories lists miss out one or two words like under Colour there is no pink in the list even though its in the dictionary.

6. Disappointing!It's not allowing me to see some videos, it says I need an internet connection, which I have.

7. The angle of which is hands show is so straightforward that I have to replay slow motion alot to see what her side of her hands are doing.

8. I Uninstalled, rebooted my phone, reinstalled, cleared the cache, changed internet connection and it still does the same thing.

9. One thing I struggle with is differentiating signs that have similar motions, like SAY and TRUE or WHEN and ABOUT (those are simple ones but it happens to me with a lot of new signs).

10. I really like the videos and the ability to slow to whatever speed works for you.

11. 05/10/23.Purchase first with iPhone, then again with Android when switched phones.

Steps to Troubleshoot & Fix ASL Dictionary Issues

1. Fix ASL Dictionary Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ASL Dictionary: Restarting the app will resolve most errors.
  2. Update the ASL Dictionary App. Here is how:
    1. On Android goto PlayStore » Search for "ASL Dictionary" » Open ASL Dictionary - Sign Language » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ASL Dictionary » click "UPDATE".
  3. Clear ASL Dictionary - Sign Language app cache: Clearing cached data will force your app to retrieve the latest data directly from ASL Dictionary servers.
    1. On Android, goto Settings » Apps » Select "ASL Dictionary - Sign Language" » click Storage » click "Clear Cache".
  4. Check ASL Dictionary app permissions. If any of these permissions required to use your device's features are disenabled, ASL Dictionary might not work.
  5. Uninstall and reinstall ASL Dictionary. If nothing else has worked, completely uninstall ASL Dictionary then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ASL Dictionary not working


2. Fix ASL Dictionary Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ASL Dictionary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ASL Dictionary not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ASL Dictionary may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer