Published by Socrative Inc. on Jul 12, 2024

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Why should I report an Issue with Socrative Teacher?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Socrative Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Socrative Teacher Customer Insights

1. Granted, its use follows a gentle learning curve (which arguably accounts for a large part of the bad reviews), put once you're up to speed, it divulges its full potential.I was looking forward to this app but was greatly disappointed.

2. Long answer questions option also required to add in the app.Once you're logged out, you're out if you used your Google sign in.

3. First, the back button works as an "exit app" button which is very frustrating whenever I want to go back to the main menu.

4. For short answer questions difficult to give options at down to evaluate it.

5. So give the option to teachers to correct the answers.

6. Seems like a bugIts a great app to solicit answers from shy students.

7. Not every one of the teachers using this app live in europe or usa.

8. I can't retrieve any of my quizzes that I've spent time creating through this app.

9. Useless.İ am really disappointed with the application price.

10. Required skill test to conduct like diagram test, etc.

11. Price is too much for those working in developing countries.

Steps to Troubleshoot & Fix Socrative Teacher Issues

1. Fix Socrative Teacher Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Socrative Teacher: Restarting the app will resolve most errors.
  2. Update the Socrative Teacher App. Here is how:
    1. On Android goto PlayStore » Search for "Socrative Teacher" » Open Socrative Teacher » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Socrative Teacher » click "UPDATE".
  3. Clear Socrative Teacher app cache: Clearing cached data will force your app to retrieve the latest data directly from Socrative Teacher servers.
    1. On Android, goto Settings » Apps » Select "Socrative Teacher" » click Storage » click "Clear Cache".
  4. Check Socrative Teacher app permissions. If any of these permissions required to use your device's features are disenabled, Socrative Teacher might not work.
  5. Uninstall and reinstall Socrative Teacher. If nothing else has worked, completely uninstall Socrative Teacher then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Socrative Teacher not working


2. Fix Socrative Teacher Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Socrative Teacher be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Socrative Teacher not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Socrative Teacher may not be able to connect to the Internet when running in the background.

Reported Issues

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