Contact Additio App Customer Service

Why should I report an Issue with Additio App for teachers?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Didactic Labs, S.L. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Hopefully the developer does a bit more research to fit every kind of teacher world wide (and finds a native English speaker to fix the translations!)A very powerful, highly customizable platform for managing teaching-related activities.

2. (Additio events show up in the web version of my GC only after copying them manually to my GC on my phone.) Even more annoying is the lack of scheduling options: only daily, weekly & bi-weekly rotations are possible.

3. Would not recommend.In spite of the fact that I find this app quite useful, having paid for the app license in 2015/16 thereabout, I am disturbed by the fact that the app won't allow me to use it with my earlier subscription anymore.

4. gradebook with formula, assessing various skills of learners; recording attendence, timetabling, lesson plans, notes and many more integrated into one software.

5. I think it is a powerful app but it didn't have an option to have a 6 day and 7 day rotation like I do...plus there are many wrong translations in the English version.

6. It is annoying to add the classes manually.Some nice elements (seating plans/markbook), but I've given up on using Additio.

7. I have a two week timetable and a one week holiday but the app can't cope with starting the timetable on the week after the one before the holidays.

8. Edit after developer responded: Then you should state that it is 8.99 subscription but you can cancel within 7 days of subscribing.

9. I did left a review when i used it for a couple of months but now i am leaving another review as recently the team had helped me through a troublesome issue from my account.

10. I am not interested in the new features that come with the web version.As good as iDoceo, but on all devices.

11. Now that Additio is updated, it feels a lot like iDoceo, yet I can get it sync on multiple devices.

1. Fix Additio App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Additio App: Restarting the app will resolve most errors.
2. Update the Additio App App. Here is how:
   1. On Android goto PlayStore » Search for "Additio App" » Open Additio App for teachers » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Additio App » click "UPDATE".
3. Clear Additio App for teachers app cache: Clearing cached data will force your app to retrieve the latest data directly from Additio App servers.
   1. On Android, goto Settings » Apps » Select "Additio App for teachers" » click Storage » click "Clear Cache".
4. Check Additio App app permissions. If any of these permissions required to use your device's features are disenabled, Additio App might not work.
5. Uninstall and reinstall Additio App. If nothing else has worked, completely uninstall Additio App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Additio App not working

2. Fix Additio App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Additio App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Additio App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Additio App may not be able to connect to the Internet when running in the background.