Contact Firstup Customer Service

Why should I report an Issue with Firstup?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Firstup Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It says this version of the app is no longer supported, and it tells me to update to the latest version, but when I try to do this, THERE'S NO UPDATE! Shouldn't there be an update when it tells me to update?This is the worst app it tells you to update when you do it doesn't work how are we expected to view are work information if we can't open the app you have to uninstall and reinstall what an inconvenience this is for the employee's that need to use itDoesn't work with USB debugging enabled? Cool, then it gets uninstalled.

2. this app is broken to the point of uselessness.I gave this app a 3 star rating, don't get me wrong, this app is great but the only thing that really annoys me is that on my phone (I don't know about anyone elses) when I try to look at the people that interacted with my post and such or look at the comments the app seems to bug out and repeatedly bring up the loading screen...the only way to stop It is if I close the app down but even then that won't help because I can seem to look at my notifications within the app without it bugging out.I give this app a 2 stars, because I can't sidn in and it has been like that fdor over a week now and I have done everything that has been asked to do.

3. If it an update or password change they need to let you know and tell you how to do it.

4. Even my Manager tried to help me out and that didn't work.

5. Not user friendly.everytime i go to try and log in for the first time it tells me that more information is required.

6. I have to get the manager to print it out for me each week and that's crazy.It's all fun and games until it gets a bug... I can't get into resources to get my schedule.

7. I'm on an Android and my phone is up to date with both the app and phone.Had this App on my cell and it never worked.

8. Yep I can 100% see that it's not working...I'm having difficulty reviewing notifications.

9. And when I tell them it's never worked, they are of no help.

10. I can't even access my work schedule.

11. Mgmt could care less!!!!I need to reset my password, but I can't.

1. Fix Firstup Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Firstup: Restarting the app will resolve most errors.
2. Update the Firstup App. Here is how:
   1. On Android goto PlayStore » Search for "Firstup" » Open Firstup » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Firstup » click "UPDATE".
3. Clear Firstup app cache: Clearing cached data will force your app to retrieve the latest data directly from Firstup servers.
   1. On Android, goto Settings » Apps » Select "Firstup" » click Storage » click "Clear Cache".
4. Check Firstup app permissions. If any of these permissions required to use your device's features are disenabled, Firstup might not work.
5. Uninstall and reinstall Firstup. If nothing else has worked, completely uninstall Firstup then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Firstup not working

2. Fix Firstup Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Firstup be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Firstup not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Firstup may not be able to connect to the Internet when running in the background.