Published by snrb Labs

Report an issue with GrooVe IP VoIP Calls & Text.
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Why should I report an Issue with GrooVe IP VoIP Calls & Text?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of snrb Labs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact GrooVe IP VoIP Calls & Text image 1 contact GrooVe IP VoIP Calls & Text image 2

About GrooVe IP VoIP Calls & Text

1. GrooVe IP works on any android device, mobile phone or tablet, and allows you to make calls using the device’s data (WiFi or mobile data) connection.

2. In addition, you will be able to call and text real US and Canadian phone numbers using Voice over IP (VoIP) technology.

3. Add a fully featured VoIP number to your device to avoid giving out your personal cell number or turn your tablet into a phone.

4. Alternatively, the native dialer, call-log, contacts, and favorite functionality can be shared between the phone and GrooVe IP on a call-by-call basis.

5. Get a US phone number that will be able to receive calls and texts from anywhere in the world.

6. You can also make/receive calls using standard SIP clients (soft-phones on PC/Mac/Linux, or standalone SIP phones) using SIP credentials provided by us.

7. If you are traveling overseas, you can take your device with you and make/receive calls for free on WiFi without paying any carrier roaming charges.

8. If you have a smart-phone with Wi-Fi connectivity but no mobile plan, you can use this app to convert it to a full-featured working phone.

9. GrooVe IP uses Speex, an open source/free software, for certain voice processing functionality.

10. GrooVe IP has a separate dialer that can be used to make calls.

11. You get all of this without using any of your cellular minutes.

GrooVe IP VoIP Calls & Text Customer Insights

1. Problem is, it crashes everytime I open it I can't keep it open long enough to troubleshoot it other than that it's great so many times I've been able to call a telemarketer back turn the app off I don't exist anymore LOL whatever's going on I hope it gets fixed.

2. I can't get any credit cards accepted to add money to my account which has caused me much grief as I was going to rely on this to call home.

3. I guess the Pro App us obsolete now, and they didn't even tell us or acknowledge it now.Tried not to give up for a while on this app, had like 3 different issues going on with this app, then I read that I have to uninstall and install app to fix the issues, did that - it deleted all my contacts and there's no way to retrieve them back now.

4. I dial out, wait for it to drop my call with the loud, annoying chime, close the ad, then dial again.

5. I've been using this thing for years I've got it on my old Galaxy 6 with the battery thing you know and I've got it on my newer phone.

6. I give it 1x star because it will drop my call, usually at the beginning, sometimes in the middle, with a loud chime to show me an ad.

7. HOWEVER, my complaint is that the display screen crunches down the number pad as you input more numbers, making navigation through automated menus EXTREMELY difficult if not wholey impossible.

8. The problem I am having is that It has been so long I forgot what email account I used to sign up with.

9. Wouldn't be so bad if you didn't already PAY for the minutes! What gives?I like that voicemail goes to email and credits are easily earned.

10. is the only way I can call out as my POS Galaxy has wifi-calling issues.

11. Very disappointing.This app was good for quite awhile until one day I couldn't call out.

Steps to Troubleshoot & Fix GrooVe IP VoIP Calls & Text Issues

1. Fix GrooVe IP VoIP Calls & Text Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GrooVe IP VoIP Calls & Text: Restarting the app will resolve most errors.
  2. Update the GrooVe IP VoIP Calls & Text App. Here is how:
    1. On Android goto PlayStore » Search for "GrooVe IP VoIP Calls & Text" » Open GrooVe IP VoIP Calls & Text » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GrooVe IP VoIP Calls & Text » click "UPDATE".
  3. Clear GrooVe IP VoIP Calls & Text app cache: Clearing cached data will force your app to retrieve the latest data directly from GrooVe IP VoIP Calls & Text servers.
    1. On Android, goto Settings » Apps » Select "GrooVe IP VoIP Calls & Text" » click Storage » click "Clear Cache".
  4. Check GrooVe IP VoIP Calls & Text app permissions. If any of these permissions required to use your device's features are disenabled, GrooVe IP VoIP Calls & Text might not work.
  5. Uninstall and reinstall GrooVe IP VoIP Calls & Text. If nothing else has worked, completely uninstall GrooVe IP VoIP Calls & Text then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GrooVe IP VoIP Calls & Text not working


2. Fix GrooVe IP VoIP Calls & Text Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GrooVe IP VoIP Calls & Text be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GrooVe IP VoIP Calls & Text not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GrooVe IP VoIP Calls & Text may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My groove IP account shows it doesn't exist please I need a fix now

    — by Tarh akomala Stanley Etta 1 year ago

  • Your app does not work. Thanks for wasting several hours of my time. Cancel membership. The last time this wouldn't go through. Do I need to call the Better Business Bureau and FCC?

    — by Walter Gates 1 year ago

  • I request a password reset by clicking the “Forgot Password” link on the Sign In page in the app, and receive an email saying to click here. When I click on the link, it now opens a blank page titled Site Under Construction.

    I still can’t reset my password!

    — by charlieO 2 years ago

  • I request a password reset by clicking the “Forgot Password” link on the Sign In page in the app, and receive an email saying to click here. When I click on the link, I receive a 404 page not found. Help!

    This snrblabs.com page can’t be found
    No webpage was found for the web address: https://snrblabs.com/GrooVeIp/ResetPassword?email=charlie@redacted&token=9b944f62-22cd-4b9a-89f2-447b3aa30dd8&isMobile=true
    HTTP ERROR 404

    — by charlieO 2 years ago

  • The app keeps logging me out when I try to open it

    — by Allen J Konkolesky 2 years ago

  • Dear GrooVe IP Support,
    I would ask you to permanently delete all the relevant information regarding my account associated with the email address sbloccamitraditore@redacted from your data platform because I'm not interested.

    — by Sbloccami 2 years ago

  • Delet account anipelav@redacted

    — by tina 2 years ago

  • Voglio eliminare il mio account anipelav@redacted

    — by tina 2 years ago

  • I signed up on the advice of a friend but after registering and figuring out how it worked I realized I didn't need it

    — by Lola 2 years ago

  • I can't receive sms codes

    — by Carol 2 years ago

  • voglio eliminare account

    — by tina 3 years ago