Contact McAlister's Deli Customer Service

Why should I report an Issue with McAlister's Deli?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of McAlister's Deli to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The McAlister’s app puts everything you crave about our deli right at your fingertips—a user-friendly experience that offers what you want, exactly how you want it, plus a little something extra. 1.

2. Flexible Ordering* – Order in whatever way is most convenient for you, whether it’s Curbside Pick-up, McAlister’s Delivery, or Tableside. 2. 3. 4.

3. McAlister’s mission is to give friends and family a reason to get together over great food that’s handcrafted just for them.

4. Plus, earn and keep track of your McAlister’s Rewards.

5. And we want our app to bring the same smile to your face that our sandwiches, spuds, soups, salads, desserts, and famous tea do. Enjoy!

1. It was great when it worked! I loved being able to order for pick up (although the option to order ahead for dine in would be awesome too!) and the rewards were great offers to use.

2. But no rewards for almost 6 months (if not more) and errors whenever trying to order have made it a waste of space on my phone for the time being.

3. Also, if I did care to go through the process of trying to figure out which item is the issue, I don't see an obvious way of modifying the cart contents short of restarting the app and losing the entire order.

4. then if you try to order a spud and add chilli, which it still lists as an option, the app errors and doesn't let you continue.

5. I was able to place an order with zero problems from selecting menu items and payment.

6. If it's ever up and running properly again, we'll see.Spent 10 minutes making the order and tried to checkout.. I get the "oops, one or more items can't be ordered right now.

7. Also, the food selections need descriptions! This is a good looking, but useless app!For the most part, the app is alright the few issues I've run across is that once you choose a car from your choices for curbside, you can't change it to a different one.

8. The same issue is on their website.I use the app mostly for rewards so it's frustrating when I scan a receipt and it wont work.

9. If you order the same thing online, it will go through, and I've had no issues at the restaurant with them actually out.

10. However, I'm not going to penalize on stars this time as the food was immediately ready when I stepped in the restaurant.The app works perfectly about 95% of the time.

11. FRUSTRATING! Especially when I just spent $160 and I'm not able to receive the reward points! This was happening several months ago, but then got better.

1. Fix McAlister's Deli Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart McAlister's Deli: Restarting the app will resolve most errors.
2. Update the McAlister's Deli App. Here is how:
   1. On Android goto PlayStore » Search for "McAlister's Deli" » Open McAlister's Deli » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for McAlister's Deli » click "UPDATE".
3. Clear McAlister's Deli app cache: Clearing cached data will force your app to retrieve the latest data directly from McAlister's Deli servers.
   1. On Android, goto Settings » Apps » Select "McAlister's Deli" » click Storage » click "Clear Cache".
4. Check McAlister's Deli app permissions. If any of these permissions required to use your device's features are disenabled, McAlister's Deli might not work.
5. Uninstall and reinstall McAlister's Deli. If nothing else has worked, completely uninstall McAlister's Deli then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing McAlister's Deli not working

2. Fix McAlister's Deli Server issues & Internet Connection

1. Check network connection: An unstable Internet will make McAlister's Deli be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to McAlister's Deli not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, McAlister's Deli may not be able to connect to the Internet when running in the background.