Published by ARIRANG TECHNOLOGY JOINT STOCK COMPANY

Report an issue with Smart K+.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Smart K+?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ARIRANG TECHNOLOGY JOINT STOCK COMPANY to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Smart K+ image 1 contact Smart K+ image 2

Smart K+ Customer Insights

Steps to Troubleshoot & Fix Smart K+ Issues

1. Fix Smart K+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smart K+: Restarting the app will resolve most errors.
  2. Update the Smart K+ App. Here is how:
    1. On Android goto PlayStore » Search for "Smart K+" » Open Smart K+ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart K+ » click "UPDATE".
  3. Clear Smart K+ app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart K+ servers.
    1. On Android, goto Settings » Apps » Select "Smart K+" » click Storage » click "Clear Cache".
  4. Check Smart K+ app permissions. If any of these permissions required to use your device's features are disenabled, Smart K+ might not work.
  5. Uninstall and reinstall Smart K+. If nothing else has worked, completely uninstall Smart K+ then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smart K+ not working


2. Fix Smart K+ Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smart K+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smart K+ not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smart K+ may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer