Published by SUSANNA REN

Report an issue with JUO SMART BULB.
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Why should I report an Issue with JUO SMART BULB?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SUSANNA REN to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

JUO SMART BULB Customer Insights

1. Also please make a widget button for on/off.dose not work android 9+ April 10th 2019 please fix or my $58 light is pointlessnot working in android 9App doesn't even openDon't download.

2. Not working on Android 9.

3. I got the app and it was hanging my phone for a long time that I somehow managed to switch it off.

Steps to Troubleshoot & Fix JUO SMART BULB Issues

1. Fix JUO SMART BULB Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart JUO SMART BULB: Restarting the app will resolve most errors.
  2. Update the JUO SMART BULB App. Here is how:
    1. On Android goto PlayStore » Search for "JUO SMART BULB" » Open JUO SMART BULB » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JUO SMART BULB » click "UPDATE".
  3. Clear JUO SMART BULB app cache: Clearing cached data will force your app to retrieve the latest data directly from JUO SMART BULB servers.
    1. On Android, goto Settings » Apps » Select "JUO SMART BULB" » click Storage » click "Clear Cache".
  4. Check JUO SMART BULB app permissions. If any of these permissions required to use your device's features are disenabled, JUO SMART BULB might not work.
  5. Uninstall and reinstall JUO SMART BULB. If nothing else has worked, completely uninstall JUO SMART BULB then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing JUO SMART BULB not working


2. Fix JUO SMART BULB Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make JUO SMART BULB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to JUO SMART BULB not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, JUO SMART BULB may not be able to connect to the Internet when running in the background.

Reported Issues