Contact Delmarva Power Smart Home Customer Service

Why should I report an Issue with Delmarva Power Smart Home?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of People Power Company to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Delmarva Power Smart Home app guides you through the process of setting up your new smart home technology and helps you seamlessly manage your new devices from a single app. · Monitor and control lighting, home appliances, smart thermostats and other devices remotely. Anytime, anywhere. · Receive notifications about your property’s energy use, and when occupants arrive and leave a property. · Get alerts when doors or windows are opened, or other motion is detected, in an unoccupied property.

2. Delmarva Power Smart Home is a pilot program to help residential customers in Maryland take control of their vacation home or rental property’s energy use, increase comfort and reduce energy costs.

3. Participants in this program receive a Delmarva Power Smart Home kit packed with easy-to-install smart devices like plugs, LEDs and occupancy sensors.

4. Downloading the Delmarva Power Smart Home app is the first step in getting your smart home up and running.

5. Enrollment in this pilot is determined by a screening process and available on a first-come, first-served basis. Visit delmarva. com/smarthome for more information on eligibility and how to enroll.

6. Give us a call at 1-855-530-5810 or email DelmarvaSmartHome@icf. com.

1. I've even tried deleting and reinstalling the app and nothing worksThe Phillips light bulb rules don't work.They come on at night, I turn them off when I go to bed and they turn on again at first light, why it's day light, makes no sense, so much for saving energy...Easy to use.

2. Stopped working with Google Home..... When I first loaded the app I was able to add the hub to Google Home and access everything from a main screen.

3. PITA!!!When I first received my products and set everything up I loved this.

4. Now it does not work with Google Home and now I have to use the app.

5. But it's been about 2 months now and the app doesnt even open any more.

1. Fix Delmarva Power Smart Home Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Delmarva Power Smart Home: Restarting the app will resolve most errors.
2. Update the Delmarva Power Smart Home App. Here is how:
   1. On Android goto PlayStore » Search for "Delmarva Power Smart Home" » Open Delmarva Power Smart Home » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Delmarva Power Smart Home » click "UPDATE".
3. Clear Delmarva Power Smart Home app cache: Clearing cached data will force your app to retrieve the latest data directly from Delmarva Power Smart Home servers.
   1. On Android, goto Settings » Apps » Select "Delmarva Power Smart Home" » click Storage » click "Clear Cache".
4. Check Delmarva Power Smart Home app permissions. If any of these permissions required to use your device's features are disenabled, Delmarva Power Smart Home might not work.
5. Uninstall and reinstall Delmarva Power Smart Home. If nothing else has worked, completely uninstall Delmarva Power Smart Home then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Delmarva Power Smart Home not working

2. Fix Delmarva Power Smart Home Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Delmarva Power Smart Home be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Delmarva Power Smart Home not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Delmarva Power Smart Home may not be able to connect to the Internet when running in the background.