Contact LiveOne Customer Service

Why should I report an Issue with LiveOne: Stream Music & More?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Slacker Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I dont want apps to launch unless I launch them.Every time I disconnect Bluetooth, reconnect Bluetooth, or look at my phone funny... this app starts playing music.

2. And after a couple songs I will have to go in and manually press the play button after a song ends in order to keep playing music.

3. Don't know if maybe a setting is stuck that prefers to play offline content first but I couldn't find where to set that preference.Update - Reducing to one star after the tech support team did minimal troubleshooting and blamed it on my phone.

4. If things don't improve here, I'll be jumping ship.I really enjoy listening to slacker radio, i have about 6 different song selections i like to listen to weather I'm working out, cleaning the house or just hanging out, but i have been having issues with it recently.

5. They basically told me it's my phone's fault (Google pixel) and then refused to respond to me after that.Pretty much a music streaming service like all the others.

6. The music starts playing and by the second or third song it cuts out and shuts off.

7. Sound quality is real good too, even on 'data saver' mode.Glad Landscape is back but now I have to quit the app to go back and select a different station, unless I do that I get a black screen that says nothing is available.

8. App crashes, " network error" while streaming on wi-fi or data plan with full signal... I have been a subscriber for years, but this may be the end if the awful experience is not resolved.

9. I noticed recently that songs will stop playing unless my phone is awake.

10. Thank you.As a couple other people mentioned, I'm having playback problems on my S8 since the update.

11. You know, the simple, stable music streaming service.Loved it.

1. Fix LiveOne Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LiveOne: Restarting the app will resolve most errors.
2. Update the LiveOne App. Here is how:
   1. On Android goto PlayStore » Search for "LiveOne" » Open LiveOne: Stream Music & More » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LiveOne » click "UPDATE".
3. Clear LiveOne: Stream Music & More app cache: Clearing cached data will force your app to retrieve the latest data directly from LiveOne servers.
   1. On Android, goto Settings » Apps » Select "LiveOne: Stream Music & More" » click Storage » click "Clear Cache".
4. Check LiveOne app permissions. If any of these permissions required to use your device's features are disenabled, LiveOne might not work.
5. Uninstall and reinstall LiveOne. If nothing else has worked, completely uninstall LiveOne then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LiveOne not working

2. Fix LiveOne Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LiveOne be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LiveOne not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LiveOne may not be able to connect to the Internet when running in the background.