Published by Rolf Schade

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Why should I report an Issue with Sky-Map - Aviation Moving Map?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rolf Schade to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Sky-Map Customer Insights

Steps to Troubleshoot & Fix Sky-Map Issues

1. Fix Sky-Map Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sky-Map: Restarting the app will resolve most errors.
  2. Update the Sky-Map App. Here is how:
    1. On Android goto PlayStore » Search for "Sky-Map" » Open Sky-Map - Aviation Moving Map » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sky-Map » click "UPDATE".
  3. Clear Sky-Map - Aviation Moving Map app cache: Clearing cached data will force your app to retrieve the latest data directly from Sky-Map servers.
    1. On Android, goto Settings » Apps » Select "Sky-Map - Aviation Moving Map" » click Storage » click "Clear Cache".
  4. Check Sky-Map app permissions. If any of these permissions required to use your device's features are disenabled, Sky-Map might not work.
  5. Uninstall and reinstall Sky-Map. If nothing else has worked, completely uninstall Sky-Map then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sky-Map not working


2. Fix Sky-Map Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sky-Map be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sky-Map not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sky-Map may not be able to connect to the Internet when running in the background.

Reported Issues