Published by TurboNet on Sep 9, 2024

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Why should I report an Issue with NetVPN - Unlimited VPN Proxy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TurboNet to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact NetVPN - Unlimited VPN Proxy image 1 contact NetVPN - Unlimited VPN Proxy image 2

About NetVPN - Unlimited VPN Proxy

1. Our secure VPN sends your internet traffic through an encrypted VPN tunnel, so your passwords and confidential data stay safe, even over public or untrusted Internet connections.

2. Net VPN team respects its users’ privacy and enforces a no logs policy, which means the HTTP connections remain private, and we do not store information about your online activities via NetVPN.

3. NET VPN is the best VPN & UNLIMITED FREE high speed VPN Proxy on Android.

4. It is a totally unlimited and free virtual private network.

5. Dear users, we do our best to cover worldwide usability and bring you an best internet experience.

6. With dozens of servers at multiple locations, we can make sure it's a VPN for all worlds.

7. Our anonymous VPN service enables Internet without surveillance.

8. Enjoy a genuinely free superpower VPN that works seamlessly in all worlds.

9. NET VPN is a free unlock VPN proxy for your Android device.

10. We are the VPN Teachers, who provide you with an Internet network: a better Internet.

11. As a VPN provider, we do not log user activity or share data with third parties.

NetVPN Customer Insights

1. Your ad income policy is unjust.I wish you would not update, very hard connection and sudden exits from the program are annoyingPerfect! Many servers you can connect with them Unbelievable!!!!!!!It used to connect much more easier but the moment it got updated all of a sudden it has been changed.

2. The Iranian people now desperately need a vpn, because everything like Telegram, Instagram, WhatsApp and filtered the Iranian government.it is a very nice app,am happy with it coz it gives me access to all websitesVery quick connection time.

3. This latest update version is cramp, the older version is better cos I love using it to play games online very fast but now after I updated it , it stop connecting so fast again.

4. Please you guys should work on it ..The early versions of Net VPN were excellent and fast, but unfortunately, after each update, the speed or connection situation gets worse.

5. I have only been able to use it a few times in many days... when it actually works then its goodIts works fine but disconnects now and then.

6. Other then constant attention seeking behaviour of a toddler, good servers.

7. Kindly check it once.It will cut you off on purpose every half an hour so it can force you to watch another horrible ad.

8. I don't have a problem with seeing ads but when I get cut off just to see another ad which I'v already gone through makes the user interface very unsettling.

9. Most days I cant even open the app.

10. Tried for hours to open the app.

11. My biggest struggle is actually opening the app.

Steps to Troubleshoot & Fix NetVPN Issues

1. Fix NetVPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NetVPN: Restarting the app will resolve most errors.
  2. Update the NetVPN App. Here is how:
    1. On Android goto PlayStore » Search for "NetVPN" » Open NetVPN - Unlimited VPN Proxy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NetVPN » click "UPDATE".
  3. Clear NetVPN - Unlimited VPN Proxy app cache: Clearing cached data will force your app to retrieve the latest data directly from NetVPN servers.
    1. On Android, goto Settings » Apps » Select "NetVPN - Unlimited VPN Proxy" » click Storage » click "Clear Cache".
  4. Check NetVPN app permissions. If any of these permissions required to use your device's features are disenabled, NetVPN might not work.
  5. Uninstall and reinstall NetVPN. If nothing else has worked, completely uninstall NetVPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NetVPN not working


2. Fix NetVPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NetVPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NetVPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NetVPN may not be able to connect to the Internet when running in the background.

Reported Issues