Contact Canadian Tire Customer Service

Why should I report an Issue with Canadian Tire: Shop Smarter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Canadian Tire Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Canadian Tire app makes it easy to shop deals, activate Triangle Rewards offers, earn Canadian Tire Money ®, check in-store product inventory, and find weekly flyer deals.

2. The Canadian Tire app has weekly flyer deals, personalized Triangle Rewards offers, and the ability to pay with Canadian Tire Money or major credit cards including Visa and Mastercard.

3. Easily shop our wide selection of products, including auto, tools, sports & recreation, home & pets, and outdoor & indoor living: Canadian Tire has it all.

4. Easily access your Triangle Rewards ™ card from the app to scan and earn when shopping at a Canadian Tire store.

5. Join the Triangle Rewards™ Program to get personalized offers and earn Canadian Tire Money ®.

6. Find your nearest Canadian Tire store and Gas+ location, hours of operation, and services.

7. View & shop products in our weekly flyer and get an exclusive preview of the upcoming flyer deals every week.

8. Shop by category or search for products through voice search, keyword search, or barcode scan to find product information.

9. Purchase and choose to ship to home or pick-up at a Canadian Tire store.

10. Shop deals on auto products like tires, car accessories, and auto parts.

11. Shop and easily save your favourite products to your Wish List.

1. FIX IT ALREADY!!! ADD THE SALE ALERT FOR WISH LIST ITEMS... ya know, the feature you took from us in the website.

2. Your loyal customers STILL can't get a simple SALE ALERT for items on their wish list.

3. I go to other online stores/options or am forced to drive 30 minutes to my closest store, only to find that the stock numbers are wrong.This app has been touch and go since I first downloaded it.

4. Another annoying feature imo; any attempt made to see the website itself is redirected to the (faulty at best) app.I was always saying to people that CT app is the one of the easiest and smooth app almost for two years until the last update.

5. Very frustrating 😕Imagine a world where an app would allow customers to easily purchase items from a store.

6. Often It forgets what is in your basket and then there are issues with your location and finding stock at local stores...then there are often issues checking out, where the page opens an android error screen.

7. Now, I can't save items, can't see my wish list, search is not good and not finding all the items.

8. Has issues when trying to favorite items frequently.

9. Tried resetting password to no avail: the FIRST time I try to use my new password it says I'm locked out for 5 unsuccessful attempts.

10. Recent update has bricked the app, no longer shows or saves favorite items.

11. At first I thought the item might not be in stock at the selected store (the inventory is not always accurate).

1. Fix Canadian Tire Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Canadian Tire: Restarting the app will resolve most errors.
2. Update the Canadian Tire App. Here is how:
   1. On Android goto PlayStore » Search for "Canadian Tire" » Open Canadian Tire: Shop Smarter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Canadian Tire » click "UPDATE".
3. Clear Canadian Tire: Shop Smarter app cache: Clearing cached data will force your app to retrieve the latest data directly from Canadian Tire servers.
   1. On Android, goto Settings » Apps » Select "Canadian Tire: Shop Smarter" » click Storage » click "Clear Cache".
4. Check Canadian Tire app permissions. If any of these permissions required to use your device's features are disenabled, Canadian Tire might not work.
5. Uninstall and reinstall Canadian Tire. If nothing else has worked, completely uninstall Canadian Tire then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Canadian Tire not working

2. Fix Canadian Tire Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Canadian Tire be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Canadian Tire not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Canadian Tire may not be able to connect to the Internet when running in the background.