Contact IP Camera Pro Customer Service

Why should I report an Issue with IP Camera Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 沈垚 / ShenYao China to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Great app, except sometimes when you start up the server, it just shuts down and goes to the home screen.

2. You should have a "sorry, power too low" message or something - not just crash to home screen.

3. 3 stars for the frustration it causes - you can't rely on it 100% of the time, by any means.

4. Do you know any android smartphones that support multicam, just tested s20 fe, doesn't work.

5. I'd say for most use cases it's a 50/50 shot.Overall it's a good app, but I have a question for developer.

6. Seems to be based on available power.

7. Also, 60% battery should be enough to open it.

1. Fix IP Camera Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart IP Camera Pro: Restarting the app will resolve most errors.
2. Update the IP Camera Pro App. Here is how:
   1. On Android goto PlayStore » Search for "IP Camera Pro" » Open IP Camera Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IP Camera Pro » click "UPDATE".
3. Clear IP Camera Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from IP Camera Pro servers.
   1. On Android, goto Settings » Apps » Select "IP Camera Pro" » click Storage » click "Clear Cache".
4. Check IP Camera Pro app permissions. If any of these permissions required to use your device's features are disenabled, IP Camera Pro might not work.
5. Uninstall and reinstall IP Camera Pro. If nothing else has worked, completely uninstall IP Camera Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing IP Camera Pro not working

2. Fix IP Camera Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make IP Camera Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to IP Camera Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, IP Camera Pro may not be able to connect to the Internet when running in the background.