Contact USB Camera Customer Service

Why should I report an Issue with USB Camera?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 沈垚 / ShenYao China to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can record video or capture snapshot, OR turn your phone into a wireless IP Camera via build-in RTSP and HTTP Server for security monitoring WITH Bi-directional audio support, you can use your browser to view, of course, include "IP Camera" App.

2. "USB Camera" can let your android device connect to USB WebCam or video capture card via USB-OTG.

3. "USB Camera" can push the video and audio to RTMP/SRT live media server and use for network live broadcast.

4. "USB Camera" can add timestamp, GPS, speed and other info on the video frames while recording and can use your headset or Bluetooth headset to capture snapshot and record video.

5. Using HEVC for video recording/streaming requires Android 5. 0 or above, and the device must supports HEVC codec.

6. Using AV1 for video streaming requires Android 10 or above, and the device must supports AV1 codec.

7. 1) UVC WebCam with microphone or external USB Audio input (Supports H. 264, H. 2) UVC video grabber with audio input or external USB Audio input (Up to 4K via HDMI, Supports H. 264, H.

8. On Android 9 and above, Camera permission is required to get fully USB Video device access.

9. It support auto video recording which based on Motion Detection and the video record can be uploaded to FTP server automatically and notify you via Email! IMPORTANT!

10. It supports the rtmps security protocol and SRT protocol and it can also push the media to multiple media server at the same time.

11. Can set auto-segment when recording and auto-delete old video archives when no enough storage.

1. While watching a recording being made at 1280x720 I can set the aspect ratio to force the picture back to 4:3 but the recording remains 16:9.After the newest update the cardboard box vr view goes to a blue screen after just a couple of seconds.

2. The normal view works fine with my device which works correctly, but the cardboard view shows a black screen.

3. I was disappointed after receiving my camera.Ad covers screen, choppy audio, bate and switch tactis to get you to purchase pro version.

4. Once this is fixed I am definitely buying ProThe app doesn't close ! You press "exit" and it opens another instance, every time you must "force stop" manually from the apps settings.

5. The camera view itself is very distorted green,split screen and waves with lines.

6. While I found it easy to use, a big letdown was despite the fact the picture and sound quality are OK on my normal TV, while the VHS plays back on the app the picture is fuzzy in parts and there's a static noise throughout.

7. No prompts, settings, questions... it just runs and records if needed.Bad picture and sound quality.

8. Worst of all -ads cover a portion of the screen, which becomes significant in landscape mode.

9. Not sure if I'm doing something wrong or if there's a way around this issue?The cardboard function of this app o longer works correctly on either of my phones.

10. That made me uninstall and instead use an alternate app called "Endoscope Camera".

11. Much simpler, and automatically comes up showing the image as soon as I plug in the camera.

1. Fix USB Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart USB Camera: Restarting the app will resolve most errors.
2. Update the USB Camera App. Here is how:
   1. On Android goto PlayStore » Search for "USB Camera" » Open USB Camera » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for USB Camera » click "UPDATE".
3. Clear USB Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from USB Camera servers.
   1. On Android, goto Settings » Apps » Select "USB Camera" » click Storage » click "Clear Cache".
4. Check USB Camera app permissions. If any of these permissions required to use your device's features are disenabled, USB Camera might not work.
5. Uninstall and reinstall USB Camera. If nothing else has worked, completely uninstall USB Camera then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing USB Camera not working

2. Fix USB Camera Server issues & Internet Connection

1. Check network connection: An unstable Internet will make USB Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to USB Camera not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, USB Camera may not be able to connect to the Internet when running in the background.