Contact USB Camera Pro Customer Service

Why should I report an Issue with USB Camera Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 沈垚 / ShenYao China to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can record video or capture snapshot, OR turn your phone into a wireless IP Camera via build-in RTSP and HTTP Server for security monitoring WITH Bi-directional audio support, you can use your browser to view, of course, include "IP Camera" App.

2. "USB Camera" can let your android device connect to USB WebCam or video capture card via USB-OTG.

3. "USB Camera" can push the video and audio to RTMP/SRT live media server and use for network live broadcast.

4. "USB Camera" can add timestamp, GPS, speed and other info on the video frames while recording and can use your headset or Bluetooth headset to capture snapshot and record video.

5. Using HEVC for video recording/streaming requires Android 5. 0 or above, and the device must supports HEVC codec.

6. Using AV1 for video streaming requires Android 10 or above, and the device must supports AV1 codec.

7. 1) UVC WebCam with microphone or external USB Audio input (Supports H. 264, H. 2) UVC video grabber with audio input or external USB Audio input (Up to 4K via HDMI, Supports H. 264, H.

8. On Android 9 and above, Camera permission is required to get fully USB Video device access.

9. It support auto video recording which based on Motion Detection and the video record can be uploaded to FTP server automatically and notify you via Email! IMPORTANT!

10. It supports the rtmps security protocol and SRT protocol and it can also push the media to multiple media server at the same time.

11. Can set auto-segment when recording and auto-delete old video archives when no enough storage.

1. Otherwise, the app does what I need it to...great job!3 stars... I'm using a USB capture dongle with this and the app wont show YUY2 colors, 720p res, etc.

2. Recommendations for the software settings? I have tried the options in General settings, such as start service when connected or start service when start up and disconnect when signal lost.

3. I was able to configure the snap to take photos, but i wonder if implementation of the zoom button, would be device specific.. If not, might be a good thought to look into it.

4. I could find no combination of settings that used the cell phone audio and not the device plugged in.

5. I am using a tablet in my car and have a video capture device like easycap.

6. Works with various cameras I have tried, including an endoscope camera and a few generic USB web cameras and an IR web cam module.

7. I did remember to enable fullscreen in the settings too, it just changes the color of the bar instead though like on other fullscreen unsupported apps.

8. I attached a device to convert to HDMI and then the video capture to USB.

9. I only use this for Live streaming from a video camera through an HDMI USB capture card.

10. I started using this app to record video from my old but professional camcorder without having to use tapes.

11. The video was recorded at non standard 39 frames per second and causing issues to edit and sync.

1. Fix USB Camera Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart USB Camera Pro: Restarting the app will resolve most errors.
2. Update the USB Camera Pro App. Here is how:
   1. On Android goto PlayStore » Search for "USB Camera Pro" » Open USB Camera Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for USB Camera Pro » click "UPDATE".
3. Clear USB Camera Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from USB Camera Pro servers.
   1. On Android, goto Settings » Apps » Select "USB Camera Pro" » click Storage » click "Clear Cache".
4. Check USB Camera Pro app permissions. If any of these permissions required to use your device's features are disenabled, USB Camera Pro might not work.
5. Uninstall and reinstall USB Camera Pro. If nothing else has worked, completely uninstall USB Camera Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing USB Camera Pro not working

2. Fix USB Camera Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make USB Camera Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to USB Camera Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, USB Camera Pro may not be able to connect to the Internet when running in the background.