Published by MobiTV Inc. on Jul 16, 2024

Report an issue with Glo Fiber TV.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Glo Fiber TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MobiTV Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Glo Fiber TV

1. The Glo TV app works with your Glo Fiber TV subscription to give you live streaming TV on an array of devices. Visit glofiber. com for availability.

2. Glo TV is the streaming TV service exclusively available to Glo Fiber Internet customers.

3. App requires content to be displayed in its original aspect ratio or is of older quality.

Glo Fiber TV Customer Insights

1. I know this service is still growing, but you should just remove the app until it works outside your home network.App constantly shows "media playback error." - OnePlus 7 Pro, Oxygen OS 11.0.0.2.GM21AASeldom works.

2. Yes, even with fiberoptic, you will still (currently) notice this issue.This app does not work at all unless I'm on my home network.

3. No complaints other than the random channel glitches, that are comparable to satellite tv.

4. I should at least be able to watch the DVR shows while I'm away from my house.

5. It works fine.

Steps to Troubleshoot & Fix Glo Fiber TV Issues

1. Fix Glo Fiber TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Glo Fiber TV: Restarting the app will resolve most errors.
  2. Update the Glo Fiber TV App. Here is how:
    1. On Android goto PlayStore » Search for "Glo Fiber TV" » Open Glo Fiber TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Glo Fiber TV » click "UPDATE".
  3. Clear Glo Fiber TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Glo Fiber TV servers.
    1. On Android, goto Settings » Apps » Select "Glo Fiber TV" » click Storage » click "Clear Cache".
  4. Check Glo Fiber TV app permissions. If any of these permissions required to use your device's features are disenabled, Glo Fiber TV might not work.
  5. Uninstall and reinstall Glo Fiber TV. If nothing else has worked, completely uninstall Glo Fiber TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Glo Fiber TV not working


2. Fix Glo Fiber TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Glo Fiber TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Glo Fiber TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Glo Fiber TV may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My Glo app on my tv isn’t working. I have uninstalled and reinstalled and nothing. All the other apps work. Not happy! I don’t went to pay for something that won’t work.

    — by Eric Stinnett 2 years ago

  • Cancel my glo tv subscription

    — by Gideon Laya 2 years ago

  • +2348113024393
    I WANT TO DELETE MY GLO-TV SUBSCRIPTION AND CANCEL AUTO-RENEWAL. thanks

    — by Opeyemi Salawu 2 years ago

  • Why do all the sports channels freeze and pause? Channel 3846 nbcsportschicago and 3835 marquee constantly glitch and freeze

    — by Rob 3 years ago