Published by Globo Comunicação e Participações S.A.

Report an issue with Canais Globo (Globosat Play).
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Why should I report an Issue with Canais Globo (Globosat Play)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Globo Comunicação e Participações S.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Canais Globo (Globosat Play)

1. Os canais e conteúdos que você já conhece, agora com uma experiência de navegação ainda melhor! - Acompanhe ao vivo as notícias do Brasil e do mundo na GloboNews, os maiores eventos esportivos no SporTV, humor e muita música no Multishow, novelas de sucesso no VIVA e muito mais! - Assista à programação dos melhores canais da TV por assinatura: SporTV, GloboNews, GNT, Multishow, VIVA, Gloob, Gloobinho, OFF, BIS, Megapix, Mais Globosat, Canal Brasil, Universal TV, SYFY e Studio Universal. - Escolha por programas, notícias, séries nacionais e internacionais, filmes, desenhos, shows e documentários para assistir de qualquer lugar e quantas vezes quiser, através do seu smartphone, tablet ou Chromecast.

2. Nosso catálogo é atualizado diariamente! - Continue assistindo ao episódio do ponto onde parou no seu smartphone ou tablet. *Se você é assinante Claro NET TV, Claro TV, SKY, Oi, Vivo TV, Algar Telecom, Multiplay, NET Angra, RomaCabo, LINCA, Conect@, TV Alphaville, VERTV, DESKTOP, Oops telecom, VALENET, SAT, MEGABIT Telecom ou NEW GROUP crie um login no site da sua operadora e use no aplicativo do Canais Globo. Pronto!

3. Alguns programas e vídeos do Canais Globo não possuem direito de exibição fora do território nacional.

4. Você já tem acesso a todos os seus canais e conteúdos favoritos!

5. O Canais Globo está de cara nova!

6. Requisitos mínimos: conexão de internet de 3. 0 Mbps ou superior (para obter a melhor qualidade possível).

7. Recomendado uso de Wi-Fi, as redes 3G e 4G podem consumir muito do seu pacote de dados.

Canais Globo (Globosat Play) Customer Insights

1. I really wouldn't recommend this app until bugs get fixed and theres an option for translationApp looks good, but quite often stream stops and start from beginning which is quite annoying.

2. I'd give 5 stars if bugs like this and more capable back end services addressed.I've been trying to signup many times but the app does not seem to let you register if you have no TV plan...The app jams over and over.

3. I downloaded it and no matter how many times I tried to log in, it either freezes up, glitched or just kept saying I was doing something wrong.

4. It's been updated, but the problems remain the same.

5. Hated it.This app is awful.

6. It worked once with me.

Steps to Troubleshoot & Fix Canais Globo (Globosat Play) Issues

1. Fix Canais Globo (Globosat Play) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Canais Globo (Globosat Play): Restarting the app will resolve most errors.
  2. Update the Canais Globo (Globosat Play) App. Here is how:
    1. On Android goto PlayStore » Search for "Canais Globo (Globosat Play)" » Open Canais Globo (Globosat Play) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Canais Globo (Globosat Play) » click "UPDATE".
  3. Clear Canais Globo (Globosat Play) app cache: Clearing cached data will force your app to retrieve the latest data directly from Canais Globo (Globosat Play) servers.
    1. On Android, goto Settings » Apps » Select "Canais Globo (Globosat Play)" » click Storage » click "Clear Cache".
  4. Check Canais Globo (Globosat Play) app permissions. If any of these permissions required to use your device's features are disenabled, Canais Globo (Globosat Play) might not work.
  5. Uninstall and reinstall Canais Globo (Globosat Play). If nothing else has worked, completely uninstall Canais Globo (Globosat Play) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Canais Globo (Globosat Play) not working


2. Fix Canais Globo (Globosat Play) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Canais Globo (Globosat Play) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Canais Globo (Globosat Play) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Canais Globo (Globosat Play) may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I did not get efficiency

    — by elif 1 year ago