Contact HTC TV MAX Customer Service

Why chat with our AI HTC TV MAX Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of HTC TV MAX.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Although not always possible I would avoid this interface.Does not work keeps saying thanks for your patience while we update app it has been 3 weeks and customer service just says uninstall and re install.

2. Absolutely ridiculous!This app needs to be good for Xbox and screen mirroringA nightmare to install on my tv😡😡😡😡😡Love this appSometimes it works.

3. User interface is less than desirable but the picture is phenomenal.Poorly designed and frustrating to use.

4. Plays on my lap top, phone and fire stick.Hasn't worked for more than a month on my Samsung Galaxy S21.

5. There are 2 different apps and they can be difficult to exploreBetter than Hulu as it rarely freezes up.

6. I like the fact that you can stream all kinds of stuff.

7. Hey Htc IT DOESNT WORK.Have no problems.

8. But the internet gets spotty at times.

9. Then you can't get any shows to play.

10. Pretty straight forward usage.

11. Enjoy it.

1. Fix HTC TV MAX Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HTC TV MAX: Restarting the app will resolve most errors.
2. Update the HTC TV MAX App. Here is how:
   1. On Android goto PlayStore » Search for "HTC TV MAX" » Open HTC TV MAX » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HTC TV MAX » click "UPDATE".
3. Clear HTC TV MAX app cache: Clearing cached data will force your app to retrieve the latest data directly from HTC TV MAX servers.
   1. On Android, goto Settings » Apps » Select "HTC TV MAX" » click Storage » click "Clear Cache".
4. Check HTC TV MAX app permissions. If any of these permissions required to use your device's features are disenabled, HTC TV MAX might not work.
5. Uninstall and reinstall HTC TV MAX. If nothing else has worked, completely uninstall HTC TV MAX then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HTC TV MAX not working

2. Fix HTC TV MAX Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HTC TV MAX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HTC TV MAX not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HTC TV MAX may not be able to connect to the Internet when running in the background.