Published by Shell Information Technology International B.V. on Nov 27, 2024

Report an issue with Shell LubeAnalyst.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Shell LubeAnalyst?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shell Information Technology International B.V. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Shell LubeAnalyst Customer Insights

Steps to Troubleshoot & Fix Shell LubeAnalyst Issues

1. Fix Shell LubeAnalyst Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shell LubeAnalyst: Restarting the app will resolve most errors.
  2. Update the Shell LubeAnalyst App. Here is how:
    1. On Android goto PlayStore » Search for "Shell LubeAnalyst" » Open Shell LubeAnalyst » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shell LubeAnalyst » click "UPDATE".
  3. Clear Shell LubeAnalyst app cache: Clearing cached data will force your app to retrieve the latest data directly from Shell LubeAnalyst servers.
    1. On Android, goto Settings » Apps » Select "Shell LubeAnalyst" » click Storage » click "Clear Cache".
  4. Check Shell LubeAnalyst app permissions. If any of these permissions required to use your device's features are disenabled, Shell LubeAnalyst might not work.
  5. Uninstall and reinstall Shell LubeAnalyst. If nothing else has worked, completely uninstall Shell LubeAnalyst then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shell LubeAnalyst not working


2. Fix Shell LubeAnalyst Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shell LubeAnalyst be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shell LubeAnalyst not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shell LubeAnalyst may not be able to connect to the Internet when running in the background.

Reported Issues