Published by SHEKH SIRAJUL ISLAM

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Why should I report an Issue with Factory Reset by Secret Code?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SHEKH SIRAJUL ISLAM to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Factory Reset Customer Insights

Steps to Troubleshoot & Fix Factory Reset Issues

1. Fix Factory Reset Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Factory Reset: Restarting the app will resolve most errors.
  2. Update the Factory Reset App. Here is how:
    1. On Android goto PlayStore » Search for "Factory Reset" » Open Factory Reset by Secret Code » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Factory Reset » click "UPDATE".
  3. Clear Factory Reset by Secret Code app cache: Clearing cached data will force your app to retrieve the latest data directly from Factory Reset servers.
    1. On Android, goto Settings » Apps » Select "Factory Reset by Secret Code" » click Storage » click "Clear Cache".
  4. Check Factory Reset app permissions. If any of these permissions required to use your device's features are disenabled, Factory Reset might not work.
  5. Uninstall and reinstall Factory Reset. If nothing else has worked, completely uninstall Factory Reset then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Factory Reset not working


2. Fix Factory Reset Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Factory Reset be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Factory Reset not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Factory Reset may not be able to connect to the Internet when running in the background.

Reported Issues