Published by Sengled Inc. on Aug 28, 2024

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Why should I report an Issue with Sengled Home?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sengled Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Sengled Home

1. With easy set-up, Sengled Home is able to quickly connect your smart products to the Internet, implement real-time communication between your cell phone and household devices through the cloud platform, and achieve remote controlling and monitoring.

2. Sengled Home is a residential smart-products management platform, which provides you with an integrated mobile app to control, manage and monitor your Sengled smart products.

3. Sengled smart LED lights with built-in motion sensor can not only push notifications for any motion event, but also setup actions after detecting motion events.

4. Either 1 foot away from your Sengled smart device, or 10,000 miles away from your home, as long as you have internet, you can control or check the status of your devices.

5. Sleep schedule will control the Sengled smart LED bulbs in night light for delayed dimming.

6. Sengled smart door sensor can also be used to link with your smart LED lights for event triggered actions.

7. Sengled Home is the latest smart home control app that replaces the earlier version -- Element Home.

8. Sengled smart LED bulbs can be programmed for gradual brightening and wake you up with lights naturally.

9. Sengled Home App enables you to easily bundle your smart LED lightbulbs into pre-set rooms, or create your own user defined rooms for grouping purposes.

10. Every time you turn your Sengled smart device on or off, an event will be logged.

11. With a simplified and optimized UI design, you can access and control most of the functions from the front page of the Sengled Home App.

Sengled Home Customer Insights

1. I guess it's alright and does what it's supposed to do (control my lights), and it works fine and quickly with voice commands for Google Home, but I don't really want to talk to the GH all the time and would love a snappier, nicer-looking app so I can control the lights without voice commands.Do not put ads on my light switch.

2. I would DOUBLE LOVE a feature that integrates the lights turning on/off or even different colors at different times of the day so that it could act as a light alarm and help with bright lights late at night, all on a timer and without having to open the app.Ok, I'm updating my review as I gain more understanding of the app.

3. If you have a sale, email me, don't put a mandatory 5 second ad that locks me from control of the lights on my house Edit: Sengled reached out to me to apologize for the ad on my light switch.

4. I have had lights disconnect from network with the only option being to delete and rediscover them and it takes literally 30-40 trys before the app finally deletes the light.

5. Other than above, goodIt's okay, but it's really slow to open, which is annoying if you're coming in and trying to turn on the lights--flipping a switch is instant, but standing around and waiting for the Sengled app to open is not, which feels silly.

6. I can't organize bulbs in the order I want within a Room.Simple to use, products work well.

7. Also it would be nice if the individual light bulbs could have a routine just as the plugs do.

8. Scenes created with groups of lights invariably lose control of one of the lights, failing to turn it on or off with the rest and there is no way to fix.

9. I don't want to wait 5+ seconds to turn on my light when it already takes a bit to boot up.

10. If I have a lamp that takes 2 bulbs, I should be able to group them together while also placing that grouped lamp in a Room.

11. So, it would be nice, if while at home, my phone and the hub would use my local network (they're both connected there, anyway).This is an early review so will update if things change.

Steps to Troubleshoot & Fix Sengled Home Issues

1. Fix Sengled Home Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sengled Home: Restarting the app will resolve most errors.
  2. Update the Sengled Home App. Here is how:
    1. On Android goto PlayStore » Search for "Sengled Home" » Open Sengled Home » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sengled Home » click "UPDATE".
  3. Clear Sengled Home app cache: Clearing cached data will force your app to retrieve the latest data directly from Sengled Home servers.
    1. On Android, goto Settings » Apps » Select "Sengled Home" » click Storage » click "Clear Cache".
  4. Check Sengled Home app permissions. If any of these permissions required to use your device's features are disenabled, Sengled Home might not work.
  5. Uninstall and reinstall Sengled Home. If nothing else has worked, completely uninstall Sengled Home then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sengled Home not working


2. Fix Sengled Home Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sengled Home be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sengled Home not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sengled Home may not be able to connect to the Internet when running in the background.

Reported Issues

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