Contact Sengled Pulse Customer Service

Why should I report an Issue with Sengled Pulse?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sengled Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Sengled Pulse, Pulse Solo smart LED light bulb combine the energy efficiency of a dimmable LED light with the high-quality audio of a JBL Bluetooth speaker to provide a premier home entertainment experience that you can easily control with a free app on a smart device.

2. Simply twist Pulse, Pulse Solo into any standard light socket, and adjust both lighting and sound from almost any Bluetooth enabled device, including your iPhone, iPad, or iPod touch.

3. Experience the soaring highs and the rich stereo sound of JBL combined with warm, dimmable lighting, without the fuss of speaker wires, power cords, or an independent remote control.

4. Our intuitive app offers seamless control of both light and sound while listening to your favorite streamed music or media, offering you the ability to customize your light and music to suit any mood.

1. While the bulb is great quality, the app is not up to par.They still haven't fixed the volume issue on Android phones!! This would be so simple! Issue: when The navigation bar on Android is set to "buttons" (default), the volume control in the Segled app is UNDER the navigation bar, meaning you can't control the volume in the app unless you go into phone settings and change the navigation bar to "Swipe Gestures." Come on Sengled, just move the volume control up 1 centimeter for Pete's sake!! 8/15/21- Thank you for FINALLY fixing this!!The lights themselves are decent.

2. Which is obviously unacceptable, but to all the dunces ((dunci?)) saying it's iMpOsSiBlE to adjust the volume aren't using their thinkers))I thought the app was useless at first because I couldn't get the app to recognize my bulb.

3. After the last Android update, the volume function for the Pulse app no longer works, leaving the speakers permanently stuck at lower volume.

4. I am becoming more and more underwhelmed and disenchanted with this brand.Hey they finally fixed the unusable volume button for me! And replaced it with a bug that locks out the app the moment I try and adjust the newly available volume level, lmao.

5. The app didn't adjust to the fact that the phone controls overlay the bulbs' controls at the bottom of the screen meaning the only thing you can do is change the brightness of the bulbs.

6. You can't adjust the volume or sound of the audio or change the color of the bulbs.

7. Also, a memory function, so that when you turn on your light switch it would default to the last seeing you had it on, instead of having to change it manually every time you turn on the light.

8. The trick to making the app work is that the location permission for the app and location (gps) switch must be on on your phone at all times while connected to the bulb via Bluetooth.

9. (Also, all you have to do to solve the original issue is turn the navigation bar off and use gestures just long enough to get into the app to change it.

10. I will be returning the bulbs.As long as the navigation bar is covering up the sound settings, the speakers and this app are pretty much worthless.

11. Will update the review if they fix this very glaring problem.You have to connect every time you want to use the bulbs... Every-single-time.

1. Fix Sengled Pulse Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sengled Pulse: Restarting the app will resolve most errors.
2. Update the Sengled Pulse App. Here is how:
   1. On Android goto PlayStore » Search for "Sengled Pulse" » Open Sengled Pulse » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sengled Pulse » click "UPDATE".
3. Clear Sengled Pulse app cache: Clearing cached data will force your app to retrieve the latest data directly from Sengled Pulse servers.
   1. On Android, goto Settings » Apps » Select "Sengled Pulse" » click Storage » click "Clear Cache".
4. Check Sengled Pulse app permissions. If any of these permissions required to use your device's features are disenabled, Sengled Pulse might not work.
5. Uninstall and reinstall Sengled Pulse. If nothing else has worked, completely uninstall Sengled Pulse then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sengled Pulse not working

2. Fix Sengled Pulse Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sengled Pulse be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sengled Pulse not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sengled Pulse may not be able to connect to the Internet when running in the background.