Published by Shemaroo Entertainment Ltd. on Oct 23, 2024

contact ShemarooMe: OTT, Shows, LiveTv Chat with our AI-based ShemarooMe Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with ShemarooMe?



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Why chat with our AI ShemarooMe Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of ShemarooMe.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact ShemarooMe: OTT, Shows, LiveTv image 1   contact ShemarooMe: OTT, Shows, LiveTv image 2


What users are saying

1. streaming quality on ShemarooMe is excellent, with high-definition playback available for most of the contentThe app allows users to adjust video quality based on theirinternet connection, ensuring smooth streaming even onslower networks.

2. The subtitles and language options are well-implemented, making it accessible for a diverse audience""This OTT app is a game-changer! With a diverse library ofcontent spanning various genres, I always find something to suit my mood.

3. (no subscription at all)"The streaming quality on ShemarooMe is excellent, with high-definition playback available for most of the content.

4. The app allows users to adjust video quality based on their internet connection, ensuring smooth streaming even on slower networks.

5. Streaming quality on this app is great with high definition playbacks.""Loved the variety of shows , Specially for someone like me .

6. "This OTT app is a game-changer! With a diverse library of content spanning various genres, I always find something to suit my mood.

7. With seamless streaming and high-quality playback, this app is a must-have for entertainment enthusiasts.""Finally an easy to use app, all in one product with multiple options that facilities viewers & everything was of top standard.

8. The subtitles and language options are well-implemented, making it accessible for a diverseaudience""Loved the variety of shows, Specially for someone like me.

9. The download feature is a lifesaver for offline viewing, and the ability to create multiple profiles ensures a personalized experience for everyone in my household.

10. Highly recommended!""This app offers an extensive library of diverse content, catering to various interests and preferences.

11. Because I am multilingual it's difficult to find good shows in different languages at a same place .

Steps to Troubleshoot & Fix ShemarooMe Issues

1. Fix ShemarooMe Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ShemarooMe: Restarting the app will resolve most errors.
  2. Update the ShemarooMe App. Here is how:
    1. On Android goto PlayStore » Search for "ShemarooMe" » Open ShemarooMe: OTT, Shows, LiveTv » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ShemarooMe » click "UPDATE".
  3. Clear ShemarooMe: OTT, Shows, LiveTv app cache: Clearing cached data will force your app to retrieve the latest data directly from ShemarooMe servers.
    1. On Android, goto Settings » Apps » Select "ShemarooMe: OTT, Shows, LiveTv" » click Storage » click "Clear Cache".
  4. Check ShemarooMe app permissions. If any of these permissions required to use your device's features are disenabled, ShemarooMe might not work.
  5. Uninstall and reinstall ShemarooMe. If nothing else has worked, completely uninstall ShemarooMe then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ShemarooMe not working


2. Fix ShemarooMe Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ShemarooMe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ShemarooMe not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ShemarooMe may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 months ago by Natasha

Hi, I did not subscribe to any of your subscriptions, but I have been charged MYR3 per week for months. I tried to log in to the account via my phone number but the otp doesnt seem to help me log in to unsubscribe. I kindly ask you to help me unsubscribe and refund the charges at the phone number +60 177937798. Thanks.

— 2 months ago by Natasha

Hi, I did not subscribe to any of your subscriptions, but I have been charged MYR3 per week for months. I tried to log in to the account via my phone number but the otp doesnt seem to help me log in to unsubscribe. I kindly ask you to help me unsubscribe and refund the charges at the phone number +60 177937798. Thanks.

— 2 months ago by aleya daniesha

please i want unsubribe shemaromee

— 3 months ago by epicpeepee

I am writing to raise a serious issue regarding unauthorized deductions from my Digi mobile number, +60168362187. I have noticed that RM3 is being deducted from my account daily, allegedly for a subscription to your service. However, I do not recall subscribing to your platform or consenting to any charges. I have checked my Google Play account, and there is no record of any subscription linked to Shemaroo. As a last resort, I downloaded your app to attempt to cancel the subscription, but even after following the cancellation steps, the deductions continue. This situation is extremely frustrating and unacceptable. I kindly request the following actions: 1. Immediate cancellation of the unauthorized subscription. 2. A refund for all the charges deducted from my account. 3. Confirmation from your team that this matter has been resolved. If these steps are not taken promptly, I may be compelled to escalate the matter further through Digi, the relevant authorities, or consumer protection channels. I hope for your swift response and resolution of this issue. Please contact me at ariannanicolemicheal@redacted or +60168362187 for any further information or updates. Thank you for your attention.

— 4 months ago by mizs syaza

Please unsubcribe shemaroome

— 5 months ago by Win

I want to unsubscribe the channel

— 7 months ago by Aina

I don't ever never subscribe any aps from shemaroome. But everyday I received mesej have a deduction rm1 from my maxis postpaid plan. Please cancel all of subscription of shemaroome. My no 0107001761

— 8 months ago by Aisya

I want to unsubscribe. The apps is not working I can event click on the confirm to unsubcribe. Website is also not working. Please stop charging!! Account login info : +601127586043

— 9 months ago by Chong Zi Xuan

Hi. Im Chong from Malaysia. I,ve never download the ShemarooMe app but the app keep deducted my money RM1 ringgit daily. Until now i,ve pay until RM45 until today. Pls help me to unsubscribe the plan. Phone number that linked with the account - 017 6762137.

— 9 months ago by RAZIAH BINTI MOHAMED FAROOK

Hi, I did not subscribe to any of your subscriptions, but I have been charged everyday rm2 p for months .I tried to log in to the account via my phone number but the otp doesnt seem to help me log in to unsubscribe. I kindly ask you to help me unsubscribe and refund the charges at 60127357604 Please unsubscribe and cancel for me this application

— 9 months ago by Huixin

Hi. Could you please cancel the subscription for +60124562624. I had unsubscribed it two days ago and you guys are still charging me RM1 everyday. Please solve this issue ASAP. Thank you

— 10 months ago by Lata

I want to unsubcribe this...I never use this app, why should you charge me for nothing....liar, scammer

— 10 months ago by Mohd yusri bin yusof

Please call me back..I never use shemaroome app and I don't have account with shemaroome..everyday I must paid for apps I never use..

— 10 months ago by Natasha Pook

Hi, I did not subscribe to any of your subscriptions, but I have been charged MYR3 per week for months. I tried to log in to the account via my phone number but the otp doesnt seem to help me log in to unsubscribe. I kindly ask you to help me unsubscribe and refund the charges at the phone number +60 143338269. Thanks.

— 1 year ago by Sigfredo

Good day sir ,please unsubscribe on your sheemaroonme plans because I always deducted my load on my phone ,pls try to help me..thank you

— 1 year ago by Sigfredo

Dear sir please unsubscribe my account on shemaroome due to unnecessary deduction everyday on my load in my phone.hoping for your kind consideration ..thank you

— 1 year ago by Chitresh

In my TV it days server license expired and the app doesn't open.

— 1 year ago by Chitresh

In my TV it days server license expired and the app doesn't open.

— 1 year ago by Dharmil Shah

Please cancel my subscription

— 1 year ago by Kishan kumar

Cancel my subscrib

— 1 year ago by jana ayman

i want my account deleted since i tried to look up a movie and couldn’t find it and it is useless for my to have an account where i cannot watch anything

— 1 year ago by NURAINAA NAJIHAH BT ISMAIL

I want to cancel my subscription ShemarooMe because he's was rejected the money in my digi account .

— 1 year ago by RUSHDAN ZAIM BIN IBRAHIM

Please cancel ShemarooMe on my DIGI number +60102406275

— 1 year ago by Md.Ikram Khan

I want delete my Shemaroome account service. Because Regular my gp account cut amount. Please stop my shemaroome service.

— 1 year ago by Araf Ahmed Noyon

Palace off my subscriptions id 01751332070

— 1 year ago by Araf Ahmed Noyon

Others

— 1 year ago by Kashyap Raval

I am sending by mistakelu 701.10rs please help me to get back those money other than subscription

— 1 year ago by maleksaiful

Cencel outo Shemaroome weekly servis

— 1 year ago by Md Mizan

unsubscribe shemaroome

— 1 year ago by Md Mizan

Shemaroome unsubscribe

— 1 year ago by Md Mizan

unsubscribe

— 1 year ago by Md Mizan

Unsubscribe

— 1 year ago by Windy

Hi.. please cancel my subscription from my digi account, it has been deducted RM3 per week which i did not use the services at all

— 1 year ago by Waleed Zadjali

Please cancel unsubscri

— 1 year ago by Raihan

I can't like it

— 1 year ago by MangJie

Haram Dunia akhirat Sial punya app

— 1 year ago by Abdullah Sagor

Off shimaroo service

— 1 year ago by Fora

I didn't subscribe for this apps, but still my money have been deducted every week .. tq

— 1 year ago by Doreen

Please cancel ShemarooMe on my DIGI number 0108850272

— 1 year ago by Shemasnia enya anak Thomas

UNSUBSCRIBE MY NUMBER RIGHT AWAY AND REFUND MY CREDIT IMMEDIATELY! Thank you! Please unsubsciruption ShemarooMe's weekly service rm3/week.I don't use it apps Please cancel this my number 0102449105

— 1 year ago by Shemasnia enya anak Thomas

CANCEL THIS NUMBER 0102449105

— 1 year ago by Shemasnia enya anak Thomas

UNSUBCSRIBE

— 1 year ago by DEVADASS A/L KALIMUTHU

Please cancel the subscription because I'm not using the service . My phone number is 0104627035

— 1 year ago by DEVADASS A/L KALIMUTHU

Please cancel the subscription because I'm not using the service

— 1 year ago by Tan Chee Sheng

Please unsubsciruption ShemarooMe's weekly service rm3/week and remove the account subscribe it. Because I don't use any service of it Please cancel this my number 0104690428

— 1 year ago by Nur Faizah

subscription cancellation request.

— 1 year ago by ERVIEANA GULAMAN

This is crime ! it's against the law , why I can't delete this account with my own hands why must send a request??? Before I take action for this crime I want those who take responsibility for this to immediately delete my account and cancel my subscription BECAUSE I DIDN'T REGISTERED AND SUBSCRIPT ANYTHING FROM THIS SHEMAROOME..

— 1 year ago by ERVIEANA GULAMAN

I don't subscript anything from this app and I would like to ask the customer service who took responsibility for this to help me cancel the subscription and delete my account that has been registered. Please...

— 1 year ago by Maheshkumar Poojari

Please cancel my subscription plan as i m no longer using it and dont wish to continue

— 1 year ago by Hafsham

Im from malaysia and never install or subscribe to shemaroome but they keep deduct from my number every week and here is my phone number 60102493005

— 1 year ago by Amjad Ali

Please cancel it

— 2 years ago by Rajni

Dear sir please unsubscribe my shemaroo Gujarati

— 2 years ago by Leong Sin Moi

Just unsubsribe me from your service already! This is certainly a violation against my consent, as I have never agreed to subscribe any of your service. You have deducted my credit without my consent for 3 times. I request you to UNSUBSCRIBE MY NUMBER RIGHT AWAY AND REFUND MY CREDIT IMMEDIATELY! Thank you!

— 2 years ago by Jannah

Please unsubsciruption ShemarooMe's weekly service rm3/week.I don't use it apps Please cancel this my number 0102492940

— 2 years ago by pidah

please stop my subscription 0102426190 . i tired to find way to unsubscribe very very difficult haihhhhhs babi

— 2 years ago by pidah

pls cancel my number 0102426190 from subscription rm3 weekly,. cause i never subscribe this apps then very difficult to unsubscribe, i think to make polis report cause this violate the personal data protection

— 2 years ago by Aidah

Please unsubscription my number 0146765367

— 2 years ago by Joseph Teo

Please unsubsciruption ShemarooMe's weekly service rm3/week.I don't use it apps Please cancel this my number 0146728203

— 2 years ago by 123

Im from malaysia and never install or subscribe to shemaroome but they keep deduct from my number every week and here is my phone number +60108818718. please immediately unsubscribe.

— 2 years ago by 123

please cancel my subcription plan,because i do not use it.I dont know this apps,why suddenly dedurt my money.I need refund,because it decurt my money RM9.

— 2 years ago by Shyam Kumar Chaudhary

Cancel ShemarooMe service

— 2 years ago by Siti nur Natrah

Sya nak padam

— 2 years ago by Noorazizah binti jaffar

Cancel

— 2 years ago by 123

please cancel and refund。 I have never subscribed to shemaroome。It charge RM6,please stop renew。

— 2 years ago by 123

Please unsubsciruption ShemarooMe's weekly service rm3/week. Because I don't use it apps Please cancel this my number 010 8818718

— 2 years ago by Kelvin

This app charge me Rm3/Weekly and I didnt subscription it, Please help me to cancel

— 2 years ago by Ming

please cancel my subscription this app subscribe without my knowledge! and please contact me and refund !!!

— 2 years ago by Khairol

Subsription cancellation request

— 2 years ago by Unknown

pls help me unsubscribe and refund my money. I never use this apps, it kept charge me rm3/week .

— 2 years ago by Unknown

Please help me unsubscribe this thing and refund my money ASAP. I never use this apps, I don't know what is it.. It kept charge me rm3/week.

— 2 years ago by Jaydeep B Nadiyapara

Yesterday I sing in my account shemorooMe app and subscription Pay use Paytm 1 year subscription But have morning 10 am I open Shemaroo Me app . this app say sing in but I sing in yesterday. me think sing in but this app say this number already exists 7698736861 my number I can't sing in 7698736861 help

— 2 years ago by Larry

I NEVER SUBSCRIBE TO THIS APP BUT THEY KEEP CHARGING ME EVERY WEEK.

— 2 years ago by Larry

I DIDNT SUBSCRIBE THIS APP AND THIS APP KEEP CHARGING ME RM3 EVERY WEEK

— 2 years ago by nabeel ahmed

i dont want more this app because the app i dont deserve

— 2 years ago by Guest

Please Delete,Unsubscription and Cancel Shemaroome weekly service RM3/week.Because I don't use it apps..Please Delete

— 2 years ago by Guest

Please Unsubscription Shemaroome weekly service RM3/week.Because I Don't use it apps..Please Cancel

— 2 years ago by Rosli

Unsubscribe

— 2 years ago by HARUNOR RASHID

I don't want it

— 2 years ago by vaibhavi Rami

Please contact me more problem ni shemaroo me not written in complaint box mo no 7405499384

— 2 years ago by Arthur chan

Please cancel shemaroo

— 2 years ago by Arthur chan

Please cancel this account

— 2 years ago by Dheeraj Bhagat

Hi, Pl cancel my subscription. Thanks

— 2 years ago by ghassan albadre

request to cancell subscription

— 2 years ago by William Gomic

please cancel and refund. i have never subscribed to shemaroome

— 2 years ago by Monaliza Bt Ismail

Please cancel my subscription cancellation

— 2 years ago by Madi

Unscribe

— 2 years ago by Madi

Cancel

— 2 years ago by Chuwei Lim

please cancel my subscription this app subscribe without my knowledge! and please refund !!! 0143848268

— 2 years ago by Muhammad Kashif

0506484485 on this number have active shemarodo please cancel subscription they deduct my credit many time I want back my credits

— 2 years ago by Romania musa

I didn't like to watch the shemarooMe..please unsubscription Shemaroome...

— 2 years ago by Romania musa

I dind't like to watch the shemarooMe

— 2 years ago by Syuhaibah

Please unsubsciruption ShemarioMe's weekly service rm3/week. Because I don't use it apps Please cancel

— 2 years ago by Demi

Helo sir,can you terminate my subscription.I already terminate but still deduct from my account bill.i never use or open the apps. Here is my number 60168526862 to terminate the subscription.Tq

— 2 years ago by hazzmi

sir..plisss unsubscribe my number 0143546426

— 2 years ago by Syuhaibah

Please unsubsciruption ShemarooMe's weekly service rm3/day. Because I don't use it apps Please cancel this my number 0199764884

— 2 years ago by Syuhaibah

Please unsubsciruption ShemarooMe's weekly service rm3/day. Because I don't use it apps Please cancel this my number 0199764884

— 2 years ago by Syuhaibah

Unsubscribe shemaroome

— 2 years ago by SHAHREE bin solomon

Cancel the Subscription

— 2 years ago by Diana

Bole kah stop langgan app bodoh ni tolong lah stress hadap mesejj yg sama bilaa top up atw ada lebih kridt tiap mnggu potong tolong lah batall kn 3rnggit tuuu bnyak lgi bole langgan lainn dripada app yg tdak pernah download eehhh

— 2 years ago by Ayus

Please unsubsciruption ShemarioMe's weekly service rm3/week. Because I don't use it apps Please cancel