Published by Shemaroo Entertainment Ltd. on Oct 23, 2024

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Why should I report an Issue with ShemarooMe: OTT, Shows, LiveTv?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shemaroo Entertainment Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ShemarooMe: OTT, Shows, LiveTv image 1 contact ShemarooMe: OTT, Shows, LiveTv image 2

ShemarooMe Customer Insights

1. streaming quality on ShemarooMe is excellent, with high-definition playback available for most of the contentThe app allows users to adjust video quality based on theirinternet connection, ensuring smooth streaming even onslower networks.

2. The subtitles and language options are well-implemented, making it accessible for a diverse audience""This OTT app is a game-changer! With a diverse library ofcontent spanning various genres, I always find something to suit my mood.

3. (no subscription at all)"The streaming quality on ShemarooMe is excellent, with high-definition playback available for most of the content.

4. The app allows users to adjust video quality based on their internet connection, ensuring smooth streaming even on slower networks.

5. Streaming quality on this app is great with high definition playbacks.""Loved the variety of shows , Specially for someone like me .

6. "This OTT app is a game-changer! With a diverse library of content spanning various genres, I always find something to suit my mood.

7. With seamless streaming and high-quality playback, this app is a must-have for entertainment enthusiasts.""Finally an easy to use app, all in one product with multiple options that facilities viewers & everything was of top standard.

8. The subtitles and language options are well-implemented, making it accessible for a diverseaudience""Loved the variety of shows, Specially for someone like me.

9. The download feature is a lifesaver for offline viewing, and the ability to create multiple profiles ensures a personalized experience for everyone in my household.

10. Highly recommended!""This app offers an extensive library of diverse content, catering to various interests and preferences.

11. Because I am multilingual it's difficult to find good shows in different languages at a same place .

Steps to Troubleshoot & Fix ShemarooMe Issues

1. Fix ShemarooMe Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ShemarooMe: Restarting the app will resolve most errors.
  2. Update the ShemarooMe App. Here is how:
    1. On Android goto PlayStore » Search for "ShemarooMe" » Open ShemarooMe: OTT, Shows, LiveTv » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ShemarooMe » click "UPDATE".
  3. Clear ShemarooMe: OTT, Shows, LiveTv app cache: Clearing cached data will force your app to retrieve the latest data directly from ShemarooMe servers.
    1. On Android, goto Settings » Apps » Select "ShemarooMe: OTT, Shows, LiveTv" » click Storage » click "Clear Cache".
  4. Check ShemarooMe app permissions. If any of these permissions required to use your device's features are disenabled, ShemarooMe might not work.
  5. Uninstall and reinstall ShemarooMe. If nothing else has worked, completely uninstall ShemarooMe then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ShemarooMe not working


2. Fix ShemarooMe Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ShemarooMe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ShemarooMe not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ShemarooMe may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please unsubcribe shemaroome

    — by mizs syaza 1 week ago

  • I want to unsubscribe the channel

    — by Win 1 month ago

  • I don't ever never subscribe any aps from shemaroome. But everyday I received mesej have a deduction rm1 from my maxis postpaid plan. Please cancel all of subscription of shemaroome. My no 0107001761

    — by Aina 3 months ago

  • I want to unsubscribe. The apps is not working I can event click on the confirm to unsubcribe. Website is also not working. Please stop charging!!

    Account login info : +601127586043

    — by Aisya 4 months ago

  • Hi. Im Chong from Malaysia. I,ve never download the ShemarooMe app but the app keep deducted my money RM1 ringgit daily. Until now i,ve pay until RM45 until today. Pls help me to unsubscribe the plan. Phone number that linked with the account - 017 6762137.

    — by Chong Zi Xuan 4 months ago

  • Hi, I did not subscribe to any of your subscriptions, but I have been charged everyday rm2 p for months


    .I tried to log in to the account via my phone number but the otp doesnt seem to help me log in to unsubscribe. I kindly ask you to help me unsubscribe and refund the charges at 60127357604
    Please unsubscribe and cancel for me this application

    — by RAZIAH BINTI MOHAMED FAROOK 5 months ago

  • Hi. Could you please cancel the subscription for +60124562624. I had unsubscribed it two days ago and you guys are still charging me RM1 everyday. Please solve this issue ASAP. Thank you

    — by Huixin 5 months ago

  • I want to unsubcribe this...I never use this app, why should you charge me for nothing....liar, scammer

    — by Lata 5 months ago

  • Please call me back..I never use shemaroome app and I don't have account with shemaroome..everyday I must paid for apps I never use..

    — by Mohd yusri bin yusof 6 months ago

  • Hi, I did not subscribe to any of your subscriptions, but I have been charged MYR3 per week for months. I tried to log in to the account via my phone number but the otp doesnt seem to help me log in to unsubscribe. I kindly ask you to help me unsubscribe and refund the charges at the phone number +60 143338269. Thanks.

    — by Natasha Pook 6 months ago

  • Good day sir ,please unsubscribe on your sheemaroonme plans because I always deducted my load on my phone ,pls try to help me..thank you

    — by Sigfredo 9 months ago

  • Dear sir please unsubscribe my account on shemaroome due to unnecessary deduction everyday on my load in my phone.hoping for your kind consideration ..thank you

    — by Sigfredo 9 months ago

  • In my TV it days server license expired and the app doesn't open.

    — by Chitresh 11 months ago

  • In my TV it days server license expired and the app doesn't open.

    — by Chitresh 11 months ago

  • Please cancel my subscription

    — by Dharmil Shah 11 months ago

  • Cancel my subscrib

    — by Kishan kumar 1 year ago

  • i want my account deleted since i tried to look up a movie and couldn’t find it and it is useless for my to have an account where i cannot watch anything

    — by jana ayman 1 year ago

  • I want to cancel my subscription ShemarooMe because he's was rejected the money in my digi account .

    — by NURAINAA NAJIHAH BT ISMAIL 1 year ago

  • Please cancel ShemarooMe on my DIGI number +60102406275

    — by RUSHDAN ZAIM BIN IBRAHIM 1 year ago

  • I want delete my Shemaroome account service. Because Regular my gp account cut amount. Please stop my shemaroome service.

    — by Md.Ikram Khan 1 year ago

  • Palace off my subscriptions id 01751332070

    — by Araf Ahmed Noyon 1 year ago

  • Others

    — by Araf Ahmed Noyon 1 year ago

  • I am sending by mistakelu 701.10rs please help me to get back those money other than subscription

    — by Kashyap Raval 1 year ago

  • Cencel outo Shemaroome weekly servis

    — by maleksaiful 1 year ago

  • unsubscribe shemaroome

    — by Md Mizan 1 year ago

  • Shemaroome unsubscribe

    — by Md Mizan 1 year ago

  • unsubscribe

    — by Md Mizan 1 year ago

  • Unsubscribe

    — by Md Mizan 1 year ago

  • Hi.. please cancel my subscription from my digi account, it has been deducted RM3 per week which i did not use the services at all

    — by Windy 1 year ago

  • Please cancel unsubscri

    — by Waleed Zadjali 1 year ago

  • I can't like it

    — by Raihan 1 year ago

  • Haram Dunia akhirat Sial punya app

    — by MangJie 1 year ago

  • Off shimaroo service

    — by Abdullah Sagor 1 year ago

  • I didn't subscribe for this apps, but still my money have been deducted every week .. tq

    — by Fora 1 year ago

  • Please cancel ShemarooMe on my DIGI number 0108850272

    — by Doreen 1 year ago

  • UNSUBSCRIBE MY NUMBER RIGHT AWAY AND REFUND MY CREDIT IMMEDIATELY! Thank you!
    Please unsubsciruption ShemarooMe's weekly service rm3/week.I don't use it apps
    Please cancel this my number 0102449105

    — by Shemasnia enya anak Thomas 1 year ago

  • CANCEL THIS NUMBER 0102449105

    — by Shemasnia enya anak Thomas 1 year ago

  • UNSUBCSRIBE

    — by Shemasnia enya anak Thomas 1 year ago

  • Please cancel the subscription because I'm not using the service . My phone number is 0104627035

    — by DEVADASS A/L KALIMUTHU 1 year ago

  • Please cancel the subscription because I'm not using the service

    — by DEVADASS A/L KALIMUTHU 1 year ago

  • Please unsubsciruption ShemarooMe's weekly service rm3/week and remove the account subscribe it. Because I don't use any service of it
    Please cancel this my number 0104690428

    — by Tan Chee Sheng 1 year ago

  • subscription cancellation request.

    — by Nur Faizah 1 year ago

  • This is crime ! it's against the law , why I can't delete this account with my own hands why must send a request??? Before I take action for this crime I want those who take responsibility for this to immediately delete my account and cancel my subscription BECAUSE I DIDN'T REGISTERED AND SUBSCRIPT ANYTHING FROM THIS SHEMAROOME..

    — by ERVIEANA GULAMAN 1 year ago

  • I don't subscript anything from this app and I would like to ask the customer service who took responsibility for this to help me cancel the subscription and delete my account that has been registered. Please...

    — by ERVIEANA GULAMAN 1 year ago

  • Please cancel my subscription plan as i m no longer using it and dont wish to continue

    — by Maheshkumar Poojari 1 year ago

  • Im from malaysia and never install or subscribe to shemaroome but they keep deduct from my number every week and here is my phone number 60102493005

    — by Hafsham 1 year ago

  • Please cancel it

    — by Amjad Ali 1 year ago

  • Dear sir please unsubscribe my shemaroo Gujarati

    — by Rajni 1 year ago

  • Just unsubsribe me from your service already! This is certainly a violation against my consent, as I have never agreed to subscribe any of your service. You have deducted my credit without my consent for 3 times. I request you to UNSUBSCRIBE MY NUMBER RIGHT AWAY AND REFUND MY CREDIT IMMEDIATELY! Thank you!

    — by Leong Sin Moi 1 year ago

  • Please unsubsciruption ShemarooMe's weekly service rm3/week.I don't use it apps
    Please cancel this my number 0102492940

    — by Jannah 1 year ago

  • please stop my subscription 0102426190 . i tired to find way to unsubscribe very very difficult haihhhhhs babi

    — by pidah 1 year ago

  • pls cancel my number 0102426190 from subscription rm3 weekly,. cause i never subscribe this apps then very difficult to unsubscribe, i think to make polis report cause this violate the personal data protection

    — by pidah 1 year ago

  • Please unsubscription my number 0146765367

    — by Aidah 1 year ago

  • Please unsubsciruption ShemarooMe's weekly service rm3/week.I don't use it apps
    Please cancel this my number 0146728203

    — by Joseph Teo 1 year ago

  • Im from malaysia and never install or subscribe to shemaroome but they keep deduct from my number every week and here is my phone number +60108818718. please immediately unsubscribe.

    — by 123 1 year ago

  • please cancel my subcription plan,because i do not use it.I dont know this apps,why suddenly dedurt my money.I need refund,because it decurt my money RM9.

    — by 123 1 year ago

  • Cancel ShemarooMe service

    — by Shyam Kumar Chaudhary 1 year ago

  • Sya nak padam

    — by Siti nur Natrah 1 year ago

  • Cancel

    — by Noorazizah binti jaffar 1 year ago

  • please cancel and refund。 I have never subscribed to shemaroome。It charge RM6,please stop renew。

    — by 123 1 year ago

  • Please unsubsciruption ShemarooMe's weekly service rm3/week. Because I don't use it apps
    Please cancel this my number 010 8818718

    — by 123 1 year ago

  • This app charge me Rm3/Weekly and I didnt subscription it, Please help me to cancel

    — by Kelvin 1 year ago

  • please cancel my subscription
    this app subscribe without my knowledge!
    and please contact me and refund !!!

    — by Ming 1 year ago

  • Subsription cancellation request

    — by Khairol 1 year ago

  • pls help me unsubscribe and refund my money. I never use this apps, it kept charge me rm3/week .

    — by Unknown 1 year ago

  • Please help me unsubscribe this thing and refund my money ASAP. I never use this apps, I don't know what is it.. It kept charge me rm3/week.

    — by Unknown 1 year ago

  • Yesterday I sing in my account shemorooMe app and subscription
    Pay use Paytm 1 year subscription
    But have morning 10 am I open Shemaroo Me app . this app say sing in but I sing in yesterday. me think sing in but this app say this number already exists 7698736861 my number I can't sing in 7698736861 help

    — by Jaydeep B Nadiyapara 1 year ago

  • I NEVER SUBSCRIBE TO THIS APP BUT THEY KEEP CHARGING ME EVERY WEEK.

    — by Larry 1 year ago

  • I DIDNT SUBSCRIBE THIS APP AND THIS APP KEEP CHARGING ME RM3 EVERY WEEK

    — by Larry 1 year ago

  • i dont want more this app because the app i dont deserve

    — by nabeel ahmed 1 year ago

  • Please Delete,Unsubscription and Cancel Shemaroome weekly service RM3/week.Because I don't use it apps..Please Delete

    — by Guest 1 year ago

  • Please Unsubscription Shemaroome weekly service RM3/week.Because I Don't use it apps..Please Cancel

    — by Guest 1 year ago

  • Unsubscribe

    — by Rosli 2 years ago

  • I don't want it

    — by HARUNOR RASHID 2 years ago

  • Please contact me more problem ni shemaroo me not written in complaint box mo no 7405499384

    — by vaibhavi Rami 2 years ago

  • Please cancel shemaroo

    — by Arthur chan 2 years ago

  • Please cancel this account

    — by Arthur chan 2 years ago

  • Hi,

    Pl cancel my subscription.

    Thanks

    — by Dheeraj Bhagat 2 years ago

  • request to cancell subscription

    — by ghassan albadre 2 years ago

  • please cancel and refund. i have never subscribed to shemaroome

    — by William Gomic 2 years ago

  • Please cancel my subscription cancellation

    — by Monaliza Bt Ismail 2 years ago

  • Unscribe

    — by Madi 2 years ago

  • Cancel

    — by Madi 2 years ago

  • please cancel my subscription
    this app subscribe without my knowledge!
    and please refund !!!
    0143848268

    — by Chuwei Lim 2 years ago

  • 0506484485 on this number have active shemarodo please cancel subscription they deduct my credit many time I want back my credits

    — by Muhammad Kashif 2 years ago

  • I didn't like to watch the shemarooMe..please unsubscription Shemaroome...

    — by Romania musa 2 years ago

  • I dind't like to watch the shemarooMe

    — by Romania musa 2 years ago

  • Please unsubsciruption ShemarioMe's weekly service rm3/week. Because I don't use it apps
    Please cancel

    — by Syuhaibah 2 years ago

  • Helo sir,can you terminate my subscription.I already terminate but still deduct from my account bill.i never use or open the apps. Here is my number 60168526862 to terminate the subscription.Tq

    — by Demi 2 years ago

  • sir..plisss unsubscribe my number 0143546426

    — by hazzmi 2 years ago

  • Please unsubsciruption ShemarooMe's weekly service rm3/day. Because I don't use it apps
    Please cancel this my number 0199764884

    — by Syuhaibah 2 years ago

  • Please unsubsciruption ShemarooMe's weekly service rm3/day. Because I don't use it apps
    Please cancel this my number 0199764884

    — by Syuhaibah 2 years ago

  • Unsubscribe shemaroome

    — by Syuhaibah 2 years ago

  • Cancel the Subscription

    — by SHAHREE bin solomon 2 years ago

  • Bole kah stop langgan app bodoh ni tolong lah stress hadap mesejj yg sama bilaa top up atw ada lebih kridt tiap mnggu potong tolong lah batall kn 3rnggit tuuu bnyak lgi bole langgan lainn dripada app yg tdak pernah download eehhh

    — by Diana 2 years ago

  • Please unsubsciruption ShemarioMe's weekly service rm3/week. Because I don't use it apps
    Please cancel

    — by Ayus 2 years ago

  • I don't like to watch shemaroo me

    — by Juli alvina 2 years ago

  • please delete my weekly subscribe,

    — by sarah sabrina binti ahmad ruzaimi 2 years ago

  • I want to cancel this Shemaroo Service.. My credit already deduct 3times .. Pls respond & can I get back my credit ?

    — by Ayu0921 2 years ago

  • Please unsubsciruption ShemarooMe's weekly service rm3/week. Because I don't use it apps
    Please cancel this my number 0143317672

    — by Anil 2 years ago