Published by Missouri Lottery on Dec 10, 2024

Report an issue with Missouri Lottery Official App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Missouri Lottery Official App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Missouri Lottery to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Missouri Lottery Official App

1. The store features Missouri Lottery coupons that can be redeemed at licensed retail locations, as well as e-gift cards and other digital prizes. • Scan your ticket directly into your My Lottery account. • View Scratchers game details and remaining prizes. • Easily access the player’s club for new Rewards, Points for Drawings, your Points balances, Order History and more.

2. Scan your Draw Games and Scratchers tickets to check for winners and easily enter them into your My Lottery Player’s Club account for a chance to win in promotional drawings and shop in the digital store.

3. We made every effort to ensure the information in this application is accurate; however, in the event of a discrepancy, the winning numbers and prize amounts in the official records of the Missouri Lottery shall prevail.

4. The Missouri Lottery designs its games to be fun entertainment, and we encourage our customers to play responsibly.

5. Only Missouri Lottery licensed retailers are authorized to sell and validate Missouri Lottery tickets.

6. Must be 18 years or older to purchase a Missouri Lottery ticket.

7. All Missouri Lottery proceeds go to public education.

8. The new official Missouri Lottery® app is here!

9. For detailed game odds and information, visit MOLottery. com.

10. Google is not a sponsor or involved in lottery activity in any manner.

Missouri Lottery Official App Customer Insights

1. There needs to be a more streamlined way to scan tickets other than scanning one, then having to hit scan then select draw games or scratcher again.

2. You took away key features that were part of the old design that made tasks easy such as scanning a ticket and automatically entering it and to players club for points.

3. So I'm not sure what all the extra permissions are about unless it's spying on people or something, but it shouldn't constantly be running on my phone but you'd only be running when it's open.I've had the MO lottery app on my phone for over a year now.

4. Counterproductive!! Oh, wait, that's right, it won't take the scan & you can't always enter the numbers manually either!!! PLEASE FIX IT!!!!!The update is so bad! I wish I could go back to the other version.

5. I don't even trust when scanning the tickets 2 know if it is truly a winner or not because the app is so piss poorly made!Updated.

6. I have scanned thousands of dollars worth of scratchers and have been awarded basically nothing, because they have it now to where you have to couple those with scanning draw games (which I don't play).

7. Enter tickets for points? Good luck finding that intuitively.

8. I'll probably quit buying as much as I do if I can't even navigate the app.This update sucks! I have to sign in each and every time when the previous version didn't require me to.

9. The entire point of this app is you don't have to manually enter your ticket numbers ... well folks, guess what ... that's what you're going to have to do if you want results.

10. Plus I now have to do another step when entering tickets into my lottery account.

11. It's been 3 months and an update, and the app still will not let me log in!!dMissouri lottery and this app are a joke.

Steps to Troubleshoot & Fix Missouri Lottery Official App Issues

1. Fix Missouri Lottery Official App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Missouri Lottery Official App: Restarting the app will resolve most errors.
  2. Update the Missouri Lottery Official App App. Here is how:
    1. On Android goto PlayStore » Search for "Missouri Lottery Official App" » Open Missouri Lottery Official App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Missouri Lottery Official App » click "UPDATE".
  3. Clear Missouri Lottery Official App app cache: Clearing cached data will force your app to retrieve the latest data directly from Missouri Lottery Official App servers.
    1. On Android, goto Settings » Apps » Select "Missouri Lottery Official App" » click Storage » click "Clear Cache".
  4. Check Missouri Lottery Official App app permissions. If any of these permissions required to use your device's features are disenabled, Missouri Lottery Official App might not work.
  5. Uninstall and reinstall Missouri Lottery Official App. If nothing else has worked, completely uninstall Missouri Lottery Official App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Missouri Lottery Official App not working


2. Fix Missouri Lottery Official App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Missouri Lottery Official App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Missouri Lottery Official App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Missouri Lottery Official App may not be able to connect to the Internet when running in the background.

Reported Issues