Published by Sanar on Oct 21, 2024

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Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with سنار - Sanar | صحة أفضل?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sanar to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About سنار - Sanar | صحة أفضل

1. sanar للأطباء is a platform that uses the convenience of technology to make healthcare accessible for anyone from anywhere. sanar للأطباء provide Video Consultations & Home Visit Services, creating a network of medical and healthcare providers. sanar للأطباء gives you access to all of our cutting-edge solutions, to make e-healthcare convenient and to ease doctors’/patients’ experience. - Free registration and wider reach to patients in and outside your locality.

2. Join a platform of hundreds of doctors, to help us improve the quality of life.

سنار Customer Insights

1. The application is bad, and the response (whatsapp, email) from them is even worstI couldn't answer the doctor becaus the App ask the storage and photo access which is already allowedPhone calls are not working although all permissions are granted.Very buggy cannot schedule appointment with phone because it says I need to be in a specific country... but I am and it doesn't recognize I amVery expensive unreasonable prices for such simple services .

2. Bugs, doesn't install properly, just wasted a lot of time when it goes wrong (most of the time).Poor app.

3. I have deleted this app from my phone and will not use their service again.No, need to go to the hospital for non-emergency situations.

4. Keep asking me to allow access to Storage even tho it's already enabled.

5. I tried to reinstall the app but nothing fixes the issue!!Poor service.

6. Poorly designed application and slow to respond.

7. Booked an appointment for pcr testing at home@ noon.

8. They don't keep you abreast of appointments and you have no clue anyone is coming and when.

9. I don't think they check the quality of their service providers.

10. All morning from 8 am and I am inquiring if the testing team will show up.

11. Lastly, if and when you request a refund they will take 14days to process it.

Steps to Troubleshoot & Fix سنار Issues

1. Fix سنار Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart سنار: Restarting the app will resolve most errors.
  2. Update the سنار App. Here is how:
    1. On Android goto PlayStore » Search for "سنار" » Open سنار - Sanar | صحة أفضل » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for سنار » click "UPDATE".
  3. Clear سنار - Sanar | صحة أفضل app cache: Clearing cached data will force your app to retrieve the latest data directly from سنار servers.
    1. On Android, goto Settings » Apps » Select "سنار - Sanar | صحة أفضل" » click Storage » click "Clear Cache".
  4. Check سنار app permissions. If any of these permissions required to use your device's features are disenabled, سنار might not work.
  5. Uninstall and reinstall سنار. If nothing else has worked, completely uninstall سنار then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing سنار not working


2. Fix سنار Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make سنار be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to سنار not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, سنار may not be able to connect to the Internet when running in the background.

Reported Issues