Contact ASUS PixelMaster Camera Customer Service

Why should I report an Issue with ASUS PixelMaster Camera?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mobile, ASUSTek Computer Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I know this because if I put my hand right in front of the laser focus sensor, the touch screen will work and I can focus on my hand.

2. When I opened the app and tried to use touch screen to focus, often times the touch screen no longer works, or only work for a split second and then no longer works.

3. Tried all settings with expert suggestions but it won't work.Optical Image stabilization on the Asus ROG phone is not functioning well as most pictures taken are blur with a slight shake even though the shutter is quick.

4. But right when I remove my hand and the laser focus had to look at distant things, the touch screen immediately stops working.

5. Update : 03.05.2020 Now with the new problem, my camera wasn't focusing on the image,only centre part of the image iam getting clear and the remaining part of the image gets blur and high in noise.

6. Fix por favor.TLDR: It seems the app is too reliant on using laser focus, and forgot to let phase focus take over when laser focus doesn't work on distant objects.

7. 2nd, the camera did work but sometime after I restored the backup from my gdrive it started crashing and giving a persistent black screen once more.

8. None of the other apps that use the camera work either, such as an app I use to identify species when working in the field.

9. Please implement a flash (LED) touch focus for taking dark/night photos so that it will decrease time to focus when taking pictures.Overall I'm satisfied.

10. If there isn't a solution soon, I'll be needing a new phone.After most recent update (firmware/system) the camera on my phone stopped working.

11. Occasionally it will work for maybe one picture, and then the camera app goes back to spontaneously closing every time I try to use it.

1. Fix ASUS PixelMaster Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ASUS PixelMaster Camera: Restarting the app will resolve most errors.
2. Update the ASUS PixelMaster Camera App. Here is how:
   1. On Android goto PlayStore » Search for "ASUS PixelMaster Camera" » Open ASUS PixelMaster Camera » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ASUS PixelMaster Camera » click "UPDATE".
3. Clear ASUS PixelMaster Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from ASUS PixelMaster Camera servers.
   1. On Android, goto Settings » Apps » Select "ASUS PixelMaster Camera" » click Storage » click "Clear Cache".
4. Check ASUS PixelMaster Camera app permissions. If any of these permissions required to use your device's features are disenabled, ASUS PixelMaster Camera might not work.
5. Uninstall and reinstall ASUS PixelMaster Camera. If nothing else has worked, completely uninstall ASUS PixelMaster Camera then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ASUS PixelMaster Camera not working

2. Fix ASUS PixelMaster Camera Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ASUS PixelMaster Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ASUS PixelMaster Camera not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ASUS PixelMaster Camera may not be able to connect to the Internet when running in the background.