Contact Music Video Maker Customer Service

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1. other than that drama, I believe I can recommend this app to a lot of my friends who do music video meps!I have been using this app for a very long time everything is perfect is the best among all, but pls upgrade it so that you get access to all your own music when you want to add music anytime anywhere in will continue to recommend this app.I really like this app but I have one problem.

2. Because you can edit your videos right after in the 3D spot right after you make your own slideshow I think that you should really look into this app if you're interested, because that's what I did and it got me to the point where I felt good about making cute slideshows.This app allows me to create cool, unique and totally personalised slideshows and videos with music, text, emojis, effects and lots more.

3. When trying to arrange photos & sync to "my" music, every time I went back to rearrange photos, I had to reselect my music, slide duration, & transitions.

4. keep improving thanksit's a good app, despite the fact when you record the video, music can't play so you just have to memorize the lyrics to songs.

5. Guess it's time to use my laptop & a better program!it let me make a photo collage video, and then after all the time i spent making it, i realized there's no way to save or share it.

6. the music for me is what makes the whole slideshow mean more!Only it doesn't have effects but has something probably better than themes.

7. so it was a waste of time.it has great quality and I enjoy making small videos.

8. I think there is room for improvement, but overrall, this app is useful, reliable and perfect for creating and treasuring memories.This app has been used for a long time.

9. the way its put together is great! the one problem with the music is the reason this rating did not get 5 stars.

10. When it was exactly as I wanted & saved it, I played it back & the music did not sync to the slides as it did during editing.

11. It also has a search engine for custom music but it doesn't work anyway, well, at least not for me.

1. Fix Music Video Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Music Video Maker: Restarting the app will resolve most errors.
2. Update the Music Video Maker App. Here is how:
   1. On Android goto PlayStore » Search for "Music Video Maker" » Open Music Video Maker: Slideshow » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music Video Maker » click "UPDATE".
3. Clear Music Video Maker: Slideshow app cache: Clearing cached data will force your app to retrieve the latest data directly from Music Video Maker servers.
   1. On Android, goto Settings » Apps » Select "Music Video Maker: Slideshow" » click Storage » click "Clear Cache".
4. Check Music Video Maker app permissions. If any of these permissions required to use your device's features are disenabled, Music Video Maker might not work.
5. Uninstall and reinstall Music Video Maker. If nothing else has worked, completely uninstall Music Video Maker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Music Video Maker not working

2. Fix Music Video Maker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Music Video Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Music Video Maker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Music Video Maker may not be able to connect to the Internet when running in the background.