Contact Resideo Home Customer Service

Why should I report an Issue with Resideo Home?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Resideo Technologies, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Think this might help with your thermostat? Believed Resideo's website? Despite the website saying this controls thermostats, this app only controls water valves.

2. Their other thermostat app doesn't work either, BTW.Does NOT support a Honeywell Air Conditioner as advertised.Want to connect a thermostat.

1. Fix Resideo Home Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Resideo Home: Restarting the app will resolve most errors.
2. Update the Resideo Home App. Here is how:
   1. On Android goto PlayStore » Search for "Resideo Home" » Open Resideo Home » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Resideo Home » click "UPDATE".
3. Clear Resideo Home app cache: Clearing cached data will force your app to retrieve the latest data directly from Resideo Home servers.
   1. On Android, goto Settings » Apps » Select "Resideo Home" » click Storage » click "Clear Cache".
4. Check Resideo Home app permissions. If any of these permissions required to use your device's features are disenabled, Resideo Home might not work.
5. Uninstall and reinstall Resideo Home. If nothing else has worked, completely uninstall Resideo Home then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Resideo Home not working

2. Fix Resideo Home Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Resideo Home be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Resideo Home not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Resideo Home may not be able to connect to the Internet when running in the background.