Contact Mindfully Customer Service

Why should I report an Issue with Mindfully: Improve Your Mood?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Realeyes to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app only recognizes your facial landmarks and turns those into mathematical representations of your mood (zeros and ones).  Enjoy full control over the technology: decide when you are comfortable with monitoring your emotions or pause the monitoring activity any time. *Track your facial expressions using the front camera of your device. *Detect basic positive & negative emotions like smiles, surprise or confusion. *Track your emotions from the background while using other apps, leading to insights about which apps make you happy or unhappy. *View your mood trends across days, weeks or months using the Mood Calendar. *Enhance your YouTube watch history with emotions to see which content makes you happiest. - Without front-facing camera permission, Mindfully does not work because your facial landmarks cannot be monitored. - Without app data usage permission, Mindfully does not work because emotion insights cannot be generated on application level. - Accessibility permission can be optionally provided to unlock YouTube insights.

2. Use Mindfully as a casual tool that is always switched on your device; be part of the emotional wellbeing journey that will bring trillions of smiles to our world.  Mindfully is not a clinically validated mental health application: you should always consider how insights from the application may impact your wellbeing.

3. Mindfully uses the permission to (i) understand which YouTube content you consumed while showing emotions, and (ii) for media measurement purposes (which might include generating aggregated reports for our potential clients based on such data).

4. Mindfully uses path-breaking camera technologies to continuously measure your facial expressions and translates those into simple insights that help you to learn about your feelings.

5. Track your mood automatically as Mindfully monitors your facial expressions and helps you to feel better.

6. Mindfully aspires to become your mobile wellbeing assistant, but will not substitute social or physical activities which are essential to your wellness.

7. Download Mindfully and improve your digital wellbeing.

8. Our emotion recognition technology made a huge scientific leap over the years, and now we make it available for everyone to improve their wellbeing.

9. The aggregated nature of the shared insights guarantees your privacy, while such partnerships also help to keep the application free forever.

10. Your overall wellbeing is dependent on many aspects of life: experts break wellbeing down into physical, emotional, mental & spiritual drivers.

11. Mindfully never records images or videos, your identity remains completely unknown when using the app.

1. When I checked the app later, it rated my huge grins as neutral and my annoyed frowns as smiles! Functionally useless after that and it also gave me constant notifications about not being connected to YouTube, draining my battery and making my smart watch go off every few secondsExpense not worth what is available on this app.

2. Couldn't do that unfortunately as it totally killed my battery... like having to charge phone three to four times daily.

3. For example, I have a messenger app that is automatically categorized as "uncategorized", but I can't move it into the "communications" categoryIt's a fine app, it monitors your facial expressions through the front camera.

4. It took my phone from a full charge to 8 percent in around 4 and half hours, a full charge of my phone, under all day heavy use, can easily get me from the start to the end of my day and still have around 10 percent or so without a single charge[ 8+hours].

5. Would only register my time on YouTube and a few other apps I only opened for for a minute or two, yet it never registered my 4+ hours daily on my browser.

6. Hope it gets fixed soon.Huge battery drainer even after switching the settings around to use the best battery saving option.

7. It keeps track of the apps you use and tells you which ones have a negative impact on your emotional health.

8. Worked surprisingly well but because the app uses the camera, i couldn't use my flash to illuminate things which was frustrating but you can turn the facial monitoring off at least.

9. Not worth it to me for this reason if battery use was improved would definitely try again as really like the concept!This is awesome.

10. Hopefully it'll help me stay off of applications that negatively impact me on a daily basisCan't actually comment on how helpful this app is as it takes time obviously to get used to your facial expressions etc.

11. The concept is awesome and i hope to see more from these guys, BUT... this app fried my battery.

1. Fix Mindfully Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mindfully: Restarting the app will resolve most errors.
2. Update the Mindfully App. Here is how:
   1. On Android goto PlayStore » Search for "Mindfully" » Open Mindfully: Improve Your Mood » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mindfully » click "UPDATE".
3. Clear Mindfully: Improve Your Mood app cache: Clearing cached data will force your app to retrieve the latest data directly from Mindfully servers.
   1. On Android, goto Settings » Apps » Select "Mindfully: Improve Your Mood" » click Storage » click "Clear Cache".
4. Check Mindfully app permissions. If any of these permissions required to use your device's features are disenabled, Mindfully might not work.
5. Uninstall and reinstall Mindfully. If nothing else has worked, completely uninstall Mindfully then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mindfully not working

2. Fix Mindfully Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mindfully be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mindfully not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mindfully may not be able to connect to the Internet when running in the background.