Contact FirstKey Homes Resident Customer Service

Why should I report an Issue with FirstKey Homes Resident?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yardi Systems to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use the FirstKey Homes Resident app to Unlock More from your rental home.

2. Pay rent, submit maintenance requests and more ... quickly, conveniently and on the go.

3. The FirstKey Homes Resident app makes it easy to love where you live!

1. We appreciate the ease in managing out requests!I love how I can use this app for maintenance requests, making payments etc, all in one place! Very useful and helpful, easy to use... it's great! Loving it so farEasy for me, no hassle to a person that don't know how to use a computer.. thank you for making this portal easy to use.. and also it keeps me from making a mistake of punching in the wrong numbers.

2. I have to search for certain things when it could be more accessible on the homepage.The maintenance requests are easy to submit and the app is very user friendly.

3. Only had to submit 1 maintenance request since moving in (about 6 months ago) and that was easy as can be as well.App I good and has everything in one place, however, it could be a bit more user friendly.

4. I have called about this issue to customer service 3 times now- they always send me to the payment department who can never solve the issue and when they try to transfer me to another department, their system hangs up on me! Every time.

5. Payments and work orders go through seamlessly.Makes paying rent and utilities super easy.

6. Would be wonderful to have all of your marketing revamped and tied together with no loose ends.This app makes it easy to look at bills and pay them.

7. This is after talking to their customer service for 20-30 mins each time while they explain that they can't fix it.First Key has trouble with their websites and portals in general.

8. Payment was fairly easy, but that's about all you can do with this app.

9. It is simple but extremely generic.very easy to use.

10. Our requests have always been answered in a matter of days.

11. Submitting requests, signing documents, anything else is done outside of the walls of this app.

1. Fix FirstKey Homes Resident Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FirstKey Homes Resident: Restarting the app will resolve most errors.
2. Update the FirstKey Homes Resident App. Here is how:
   1. On Android goto PlayStore » Search for "FirstKey Homes Resident" » Open FirstKey Homes Resident » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FirstKey Homes Resident » click "UPDATE".
3. Clear FirstKey Homes Resident app cache: Clearing cached data will force your app to retrieve the latest data directly from FirstKey Homes Resident servers.
   1. On Android, goto Settings » Apps » Select "FirstKey Homes Resident" » click Storage » click "Clear Cache".
4. Check FirstKey Homes Resident app permissions. If any of these permissions required to use your device's features are disenabled, FirstKey Homes Resident might not work.
5. Uninstall and reinstall FirstKey Homes Resident. If nothing else has worked, completely uninstall FirstKey Homes Resident then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FirstKey Homes Resident not working

2. Fix FirstKey Homes Resident Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FirstKey Homes Resident be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FirstKey Homes Resident not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FirstKey Homes Resident may not be able to connect to the Internet when running in the background.