Contact Spark Mail Customer Service

Why should I report an Issue with Spark Mail – AI Email Inbox?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Readdle Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now every single time I open an email, I have to deal with an annoying pop-up trying to get me to try out the premium subscription service.

2. I recommend looking for another app, I will.I thought of this as the best email app on the Play store, however recently they put the ability to block senders behind their premium subscription.

3. Unfortunately, I'm not willing to risk unsent important emails for work just to keep using this app.Stops connecting to Outlook accounts with no warning.

4. (It's the only app that doesn't) I submitted an email and a bug ticket several months ago, and nothing... Very disappointing...I don't EVER write reviews, but the latest update broke the app and it's so lame.

5. Two biggest things: 1-when I open the app, I have to toggle between my two email inboxes several times to get one to load.

6. There is no way to clear this pop up permanently and you have to deal with it for every single email that you open.

7. I've been using for several years and it took quite awhile for multiple features to be added that other mail apps had, but I stuck around because I liked the organization and look of the app.

8. The notifications show up, but my watch doesn't buzz when a new email comes in.

9. I was expecting an important email and noticed that I received email on my desktop but not my phone.

10. I have to toggle between inboxes and eventually my email list will load, sometimes.

11. Also run into issues with my outbound emails not going through when I'm connected to WiFi with full bars but original emailing app works just fine.

1. Fix Spark Mail Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Spark Mail: Restarting the app will resolve most errors.
2. Update the Spark Mail App. Here is how:
   1. On Android goto PlayStore » Search for "Spark Mail" » Open Spark Mail – AI Email Inbox » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Spark Mail » click "UPDATE".
3. Clear Spark Mail – AI Email Inbox app cache: Clearing cached data will force your app to retrieve the latest data directly from Spark Mail servers.
   1. On Android, goto Settings » Apps » Select "Spark Mail – AI Email Inbox" » click Storage » click "Clear Cache".
4. Check Spark Mail app permissions. If any of these permissions required to use your device's features are disenabled, Spark Mail might not work.
5. Uninstall and reinstall Spark Mail. If nothing else has worked, completely uninstall Spark Mail then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Spark Mail not working

2. Fix Spark Mail Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Spark Mail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Spark Mail not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Spark Mail may not be able to connect to the Internet when running in the background.